Shell Creative is a graphic design, web and media company in Lancashire, UK. Agency services include; corporate identity, branding, website design and related media services.Our agency has helped a large number of organisations achieve success by developing and maintaining a focused, professional & accessible corporate identity and online presence.
Shell Creative is a graphic design, web and media company in Lancashire, UK.
Agency services include; corporate identity, branding, website design and related media services.
Our agency has helped a large number of organisations achieve success by developing a focused, professional & accessible corporate identity, online presence and consistency in communication for our customers.
With over 15 years of experience working internationally, combined with a passionate workforce and state-of-the art resources, Shell Creative is poised to work with organisations both large and small to provide cutting-edge design, systems and software development and offer comprehensive support.
Our agency offers various design services, including; branding & corporate identity, websites and new media, promotional literature, video production, software development and creative services.
We value long-term relationships with all of our existing clients, whilst continually improving how we work to accommodate all of our customers, in line with our philosophy of simplicity, effective communication and added value.
Our processes have been developed over a number of years to help simplify production of materials and most effectively manage client support.
Consultation
We may have a lot to say about brand integrity, the aesthetic of your existing company website or other aspects of your promotional material, but the consultation stage allows us to listen to you. The team want to know as much as possible about your business, it's employees and it's direction, along with the key principles and ethos. This information-gathering enables us to understand the true nature and character of the company, allowing us to more effectively communicate out ideas to customers, colleagues or stakeholders. During consultation, we'll help focus your requirements whilst offering our experience and guidance throughout.
Quotation
Development
On acceptance of the quotation, we will then begin the project. We'll request any information we need, and provide access to our client management system, where you will be able to add information, milestones and allow us to provide feedback. Naturally, we'll keep you updated as we progress, giving telephone and e-mail support when required.
Completion
Following testing and refinements stages, sign off of the project will occur on satisfactory completion of all milestones and scope elements. We will not mark the project for completion until we are completely satisfied with the project in its entirety.
Ongoing Support
We value long-term relationships with all of our clients and endeavour to provide an unparalleled level of customer support and after sales service. We offer e-mail support with a service promise to reply within 24 hours of receipt of all queries.
We have outlined our key principles which provide the catalyst and driver for every aspect of our work and the service we provide. The principles also provide the foundations for our core values and ethics as a business.
- Clear, Consistent Communication
To communicate information simply and effectively within and outside of the organisations we work for.
- Cost Effective & Value for Money
To maintain strictly competitive pricing and offer value for money. - Professional Presentation of Information
To present our clients professionally to owners, stakeholders, customers, and the general public. - Quality Output
Endeavour to achieve "Best in Class" in all areas of work, and always exceed the