Lead Product Manager
Government Digital Services -
GOV.UK Notify lets service teams across the public sector send text messages, emails and letters to their users cheaply and easily, improving the user’s experience.
Launched 5 years ago, Notify is used by over 1,000 organisations and has sent 4 billion notifications including 1 billion SMS messages, on behalf of 5000 public services - including to alert people to flood warnings, remind soldiers of their medical appointments, update people on their passport applications and inform prison wardens of their rotas, plus hundreds of millions of messages letting people know their Covid PCR test results and confirming vaccination appointments.
As a Lead Product Manager, you’ll:
- own and be responsible for your product, developing and articulating a clear vision and achievable goals, developing and iterating the product strategy and roadmap
- lead and support a multidisciplinary product team, turning that vision into reality, running, supporting and continuously improving its products to meet user needs
We’re interested in people who have experience in a number of the following areas:
- product managing high-volume digital products in a fast-paced environment, working with multidisciplinary, agile teams, – from discovery to delivery, and continuous, data-led improvement and iteration of a mature, live product, ensuring a consistent approach to user and technical operational support
- engaging directly with users, including senior stakeholders and coordinating this engagement across a number of organisations to identify a common set of needs and priorities