Provide leadership and vision for the Content Design profession in the DfE
Work across Government departments to make sure there’s a cohesive approach to content design as well as to contribute to the design services that cut across departments
Build and grow a forward-thinking and diverse team of hardworking content designers
Build content designers capability across the department through hands on coaching, building career paths and identifying development opportunities
Support people to grow in the profession, by providing education, training and coaching and mentoring
Raise the profile of design within the department, persuading people at all levels of the value of being user-centred and the importance of design in policy and service delivery
Raise awareness and visibility of work, mentor and coach individuals and service teams
Create accessible knowledge, standards and practice to set good conditions for other content designers to work effectively
Create opportunities for collaboration and knowledge sharing across government to promote the best approach to content design
Work with senior leaders in the department to develop their ability to support agile content designer development
Provide leadership by example, contributing to discussions about content within services and websites, implementing solutions, working closely with product and delivery managers, designers, user researchers and operational colleagues
Lead and manage the content design strategy, clarifying and communicating the department's content goals, activities and outcomes to colleagues and teams
Be a leader in the DfE who supports others to develop and contributes to building a culture of collaboration, inclusivity and excellence.
Does this sound like you? We would love to hear from you. Join us to help build excellent user-centred services. Click here to apply!
The Department for Education is transforming how government makes policy, products and services for young people, adult learners and the social care system.
You will be working across the DfE community for a variety of multidisciplinary teams including Teacher Services, the National Retraining Scheme and the Service Delivery Division.
Essential Skills and Experience
The ideal candidate will:
Have demonstrable experience of running large, diverse teams working on high profile, high pressure and high complexity digital projects
Be a specialist in the field of Content Design
Be skilled at mediating and mending relationships, communicating with colleagues at all levels and in areas of high risk or complexity
Building and leading a team of content design specialists
Growing the skills of team members, supervising the work of others, coaching other service designers
Be able to speak and represent the community to large audiences inside and outside of government
Have led teams in Agile and Lean practices. You create or tailor new ways of working and are always innovating to apply them in a wide range of contexts
Have experience in choosing the optimum format for displaying information to the user
Have experience in working with content publishing systems as well as working with product teams to prioritise requirements
Have detailed knowledge of web analytics and experience of using this data to improve content on the web
Be able to demonstrable experience of working in a culture of continuous delivery and improvement
Ensure that data is regularly analysed, maintained and improve extensive knowledge of user centric design and content strategy
Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.
As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many specialists agree is one of the most generous in the UK.
We're creating a great place to work by offering:
An environment with flexible working options including as job sharing, term-time working, compressed hours and flexi-time with no core hours
Learning and development tailored to your role and a personal L&D budget
A culture encouraging inclusion, equity and diversity
An employer pension contribution of up to 27%
A wide variety of staff support networks including a Women's Network, BAME Network, Wellbeing Network and many more
A generous annual leave allowance up to 30 days after 5 years of service. Plus all staff receive the Queen’s Birthday privilege holiday and 8 days’ bank and public holidays
As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.
We would love to hear from you. Join us to help build excellent user-centred services. Click here to apply!