We are looking for an experienced Product Manager to lead a multi-disciplinary team to define, own and seek problems. You will develop an overall vision for a service and engage your partners and team in the development of that vision over time.
Heading the evolution of a product through discovery, alpha, beta, and live stages.
Work to help define, deliver, and measure services for our users, making sure we meet the needs of our users and deliver real value to the organisation.
We need someone who has significant digital experience but can also think strategically about how the service that can operate across multiple touchpoints both on and offline.
You will be supporting teams to follow agile, user-cantered methods.
In your role you’ll be working with a team of hardworking user researchers, developers, service designers, interaction designers, analysts, agile, and content specialists who share a vision for making better government through the smarter use of technology and design!
As a product manager, you will:
• Recognise the problem by working closely with stakeholders, users, technical, policy and operational specialists to strengthen and build a product vision
• Advocate your product or resource to senior stakeholders
• Lead a problem area and collaborate with a multidisciplinary team to deliver solutions iteratively and improve it through multiple delivery phases
• Develop a specialist understanding of the users’ needs and champion these in the delivery of your product
• Define, explain, and iterate a vision that is compelling to your users, team, and partners
• Develop and prioritise a product or portfolio roadmap and backlog, writing good user stories and making decisions based on data, up-to-date evidence and changing priorities
• Set measurable goals and report against these to demonstrate progress against stated benefits
• Ensure your product meets the Digital Service Standard.
• Lead the team’s participation in wider governance (e.g. spend controls, service assessment, programme boards)
• Play an active role in the growing DfE product manager and service designer community as well as the cross-government community.
• Build a diverse, inclusive, encouraging culture that stimulates innovation and enables conscientious teams to build and sustain high quality products.
The Design and Communications team work on the customer experience for learners, parents, providers and employers. We bring together a number of disciplines; design, content, comms, research and customer experience; to create holistic services that respond to our customers changing contexts and needs. Working at the ESFA as part of the Department for Education is an opportunity to shape the learning experiences of the next generation, and to help build an education system that creates value for communities.