Programme Delivery Manager (Apprenticeships / Talent and Skills)
Manchester Digital -
Type: Full time or part time, permanent
Salary: £35k- £45k depending on experience
Reports to: Head of Talent and Skills
Location / travel: The post holder will be based in Manchester at our office based on Oxford Road. The role will be hybrid, home working and local site visits (across Greater Manchester and the North West as required by clients).
Benefits: 25 days annual leave plus bank holidays. Hybrid working. Workplace pension.
Interview date: As soon as possible.
Start date: As soon as possible.
The Opportunity
Manchester Digital is looking to recruit a new forward thinking programme delivery manager to lead its suite of apprenticeship academy programmes and initiatives. You will be a dynamic leader providing excellent service and support for employers and learners at every step of their journey with Manchester Digital Academy.
You will ensure our suite of programme offers are inclusive, compliant and meet market needs, with excellent results.
Main Duties (summary)
Undertake management of end to end of delivery all apprenticeship programmes under the Manchester Digital Academy offer.
Working closely with the Apprenticeship Learning and Skills Coach, Digital Marketing Manager, Partnerships Manager, employers, partners and key stakeholders.
Manage all processes and policies related to onboarding learners and employers onto programmes.
Provide effective leadership ensuring a consistent quality of service is delivered to employers and learners.
Work with the team to implement a strategy and action plan for quality assurance and improvement across programmes.
Ensure the body of technical training materials and resources is reviewed annually, and maintained as required through a robust change management process.
Manage and maintain data management processes and systems.
Deliver internal evaluations and reports of programmes including, diversity, attainment, employer feedback, employer retention and learner retention.
Ensure that the Academy is compliant with legislative regulation and funding rules, and in full readiness for observations and inspections, and funding audits on directly funded contracts and subcontracting arrangements.
Represent Manchester Digital’s Academy externally with partners and stakeholders, including outreach activity.
Work with the team to ensure equality, diversity and inclusion is embedded into all aspects of Academy programme design and delivery.
Work with the head of talent and skills to explore other new and enhancements of revenue streams for the business.
Deputise for the head of talent and skills where required.
What we’re looking for
A person who:
Is committed to Manchester Digital’s mission and values
Is confident and professional, with client facing skills as you will be representing our brand to our current and prospective clients.
Has experience of working in apprenticeships, programme or professional services delivery roles.
Has an excellent organisational skills and track record of managing, meeting and prioritising internal and external deadlines.
Has relationship building skills and is able to manage multiple stakeholder relationships effectively.
Is Computer literate, proficient in GSuite and MS Office.
Is able to use online collaboration and productivity tools and platforms.
Has excellent written and verbal communication skills in English.
Is adaptable and has good personal resilience.
Is motivated, enthusiastic and committed to the success of your learners.
Has a passion for your profession and shares our determination to be outstanding.
Has knowledge and experience of Ofsted and ability to support delivery teams to develop towards outstanding results.
Has up-to-date knowledge of ESFA funding rules.
Has excellent knowledge and experience of of data management.
Has knowledge of the Apprenticeship Levy and Levy Transfer Funding.
Has a proven track record for maintaining and improving quality assurance processes and systems
Can provide timely and appropriate feedback to partners and stakeholders
Can carry out duties in a way which promotes fairness in all matters and which engenders trust and confidence.
Is IQA qualified or willing to work towards this.
Engages in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop yourself and support the development of others.
It’s also desirable but only an added bonus if you have experience in the digital sector of any kind, in particular, related to apprenticeships or technical training in software development, business analysis, and data analysis.
This role comes with public profile and responsibility. You will have a great deal of autonomy and you’ll be a key part of the decision making from the start.
Our guiding principle pillars are:
Community and connections
People and skills
Policy and engagement
Our values
We are a culture that:
Believes in making informed decisions
Believes in honesty and loyalty
Recognises the hard work employees put in
Rewards results
Values knowledge sharing
Values autonomy
Operates with transparency and accountability
Values resourcefulness and creativity
Is best suited to professionals who are personally invested in all that we do/the organisation.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
Apply
Send your CV and a short cover note telling us why you are excited about the the opportunity to take on this role, and importantly, how your previous experience and skill set will enable you to fulfil the role and excel in it, to emma@manchesterdigital.com
Interviews will be held as soon as enough quality applications have been received.
Please note that the successful candidate will be required to undergo an enhanced DBS check.
We welcome people from all backgrounds and experience levels. There isn’t a formal qualification, required for this role as experience and your ability to undertake the role, as well as the right attitude and team and work ethic is much more important.
Find out more about who we are and what we do: www.manchesterdigital.com and specifically about the Manchester Digital Academy and the projects under the Talent and Skills team, https://www.manchesterdigital.com/talent-and-skills
About us
Manchester Digital’s mission is: Digital Growth. For Good.
Manchester Digital, the largest independent trade body for the digital and technology sector in the North West. Established for nearly 20 years, we have over 400 digital and technology businesses in our membership, including GCHQ, BBC, Auto Trader, On the Beach and BAE who are committed to working with us to deliver relevant and impactful digital skills training and careers insights programmes with schools, colleges and local people across Greater Manchester and the North West of England.
As well as being a cohesive voice for the region’s industry and ensuring that its views are represented at a local and national government level, the organisation also galvanises the power of its network and takes direct action to solve specific issues and barriers impacting the sector’s growth.
Manchester Digital is renowned for the employer-led approach it has taken to solving the current skills gap. Each year we run a 5-day skills festival that connects over 150 businesses and 2000 school, college and university students to bridge the gap between industry and education.
We also run careers insights, education support and diversity focused programmes, our Digital Futures and Digital Her initiatives.
POLITE NOTE: WE ALREADY HAVE A RECRUITMENT ARRANGEMENT IN PLACE FOR THIS.
NO RECRUITERS PLEASE.
