Knowledge and Content Specialist
Lokulus - Macclesfield
Your job as Knowledge and Content Specialist is to support the Document and Knowledge Manager in the management of knowledge across Lokulus and create quality content for consumption by external and internal users of our products.
This role is based in Glasshouse, Alderley Edge, Cheshire. We do require people who can easily commute to our office.
Your key responsibilities are to:
- Assist in managing knowledge across the business.
- Advise others on best practice.
- Collaborate with both subject-matter experts and coworkers to create quality content for our product.
- Advise others on knowledge management, content production and delivery.
- Maintain templates.
- Curate content.
We want to hear from you if you have experience creating content in a technical environment. Ideally, you will have an awareness of Knowledge Centered Support, help authoring tools and authoring for Saas solutions.
You'll need an eye for detail, a thorough and methodical approach, and a clear and concise writing style.
We especially want to hear from you if you have any of the following:
- Experience of Author-it.
- Advanced Word Skills and template creation.
- Ability to edit HTML and CSS files.
- Experience of working in an Agile team preferably Scrum.
- SharePoint administration experience.
In case you haven’t heard of us, we’re Team Lokulus.
We're a friendly bunch that creates and provides intelligent digital solutions, customer platforms and consultancy services, to support and streamline the customer experience for our clients. With great experience across a vast range of industries, from retail to finance, Governments to SME’s, we consult with insight, creatively anticipate, navigate, and solve complex user journeys.
We truly believe business should be enjoyable and we have a personal approach, from our client care to our working environment. We are passionate about work-life balance, employee well-being, having fun and working collaboratively together to achieve our shared goals.
And in addition to offering a wide range of generous benefits, we have an incredible office with modern facilities in Glasshouse, Alderley Edge.
We look forward to receiving your application.