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INDEX - Delivery Manager -Cabinet Office

Government Digital & Data -

Full-time (Permanent)
£44,500 - £48,243
Published on
22 May 2024
Deadline
16 June 2024

INDEX - Delivery Manager

Cabinet Office

Apply before 11:55 pm on Sunday 16th June 2024

 



Salary

£44,500 - £48,243

A Civil Service Pension with an average employer contribution of 27%

Job grade

Senior Executive Officer

Contract type

Permanent
Loan
Secondment

Length of employment

You will be expected to join on a two-year loan/secondment if you are already a Civil/Crown Servant.

Business area

CO - Joint Intelligence Organisation

Type of role

Analytical
Architecture and Data
Digital
Information Technology
Intelligence

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

Location

Successful candidates will be assigned to our office in Whitehall, although the majority of this role can be conducted remotely.

About the job

Job summary

The Information and Data Exchange (INDEX) sits at the heart of the intelligence assessment community, building innovative digital capabilities to ensure our national security assessments can maintain a technological and analytical edge.

We are seeking motivated, dynamic and capable individuals to join a growing and ambitious INDEX team. Candidates should be passionate about developing and delivering digital solutions to meet user needs and digital transformation in government. We are looking for people with the right approach, experience and willingness to learn. The INDEX team fosters a culture of innovation, champions accessibility and promotes inclusion and diversity.

The Information and Data Exchange (INDEX) is a digital initiative sponsored by the Joint Intelligence Organisation (JIO). INDEX is a digital service which enables analysts to quickly find relevant, high quality government reporting (analysis and assessment) and publicly available material (open source). INDEX optimises advanced analytics and cloud technology to enable people working across HMG to quickly identify relevant, high-quality data and information from within and external to government.

We are advertising for two delivery manager roles to help grow the INDEX service. You will be working with external development teams and teams across government. There will be opportunities to work with a range of stakeholders including government departments, the National Security community and industry partners. You will be empowered to identify and implement improvements to help scale the service, including through automation and use of data and metrics. There will be opportunities to gain experience in commercial and financial management, as well as security and risk management. You will be working as part of a multidisciplinary team, including user researchers, developers, and analysis teams across government.

Job description

The Information and Data Exchange (INDEX) sits at the heart of the intelligence assessment community, building innovative digital capabilities to ensure our national security assessments can maintain a technological and analytical edge.

We are seeking motivated, dynamic and capable individuals to join a growing and ambitious INDEX team. Candidates should be passionate about developing and delivering digital solutions to meet user needs and digital transformation in government. We are looking for people with the right approach, experience and willingness to learn. The INDEX team fosters a culture of innovation, champions accessibility and promotes inclusion and diversity.

The Information and Data Exchange (INDEX) is a digital initiative sponsored by the Joint Intelligence Organisation (JIO). INDEX is a digital service which enables analysts to quickly find relevant, high quality government reporting (analysis and assessment) and publicly available material (open source). INDEX optimises advanced analytics and cloud technology to enable people working across HMG to quickly identify relevant, high-quality data and information from within and external to government.

We are advertising for two delivery manager roles to help grow the INDEX service. You will be working with external development teams and teams across government. There will be opportunities to work with a range of stakeholders including government departments, the National Security community and industry partners. You will be empowered to identify and implement improvements to help scale the service, including through automation and use of data and metrics. There will be opportunities to gain experience in commercial and financial management, as well as security and risk management. You will be working as part of a multidisciplinary team, including user researchers, developers, and analysis teams across government.

About the JIO

The Joint Intelligence Organisation (JIO) primarily supports the Joint Intelligence Committee (JIC) and the Foreign Policy and Security Council, the Prime Minister and other key decision-makers by providing authoritative, robust all-source intelligence assessment on a vast range of national security and foreign policy priorities.

Our work covers, and goes beyond, ‘traditional’ national security topics such as geopolitical issues and threats to British interests. We apply a national security lens to issues such as emerging technology, economic and health security, climate change and horizon scanning (for example, identifying and monitoring countries at risk of instability).

The Professional Head of Intelligence Assessment (PHIA) was established in 2005. The post and associated team is part of the JIO and leads on the development of the UK intelligence community’s analytical capability.

You can read more about working for the JIO and INDEX in the information packs attached at the bottom of this advert.

Example Responsibilities

We are recruiting for two Delivery Managers. Example responsibilities, which will be split across the two successful candidates, include:

  • Maintaining delivery momentum with external development teams: Ensuring they are motivated, collaborating and working well. Contribute to prioritisation activities, business cases, benefits realisation and business change.
  • Backlog prioritisation and refinement: Focus the team on what is most important to the delivery of products and services. Define requirements into epics, features and stories in jira and tasks, providing clear acceptance criteria. Work with user researchers to communicate user research findings across technical and business stakeholders so that they share a strong and empathetic understanding of their users. 
  • Identify and implement service and process improvements: Identify obstacles and help the team to overcome them. Use business modelling to perform and facilitate analysis of ‘As Is’ and ‘To Be’ scenarios to identify potential process improvements. Document and communicate options and recommendations to meet business and user requirements. 
  • Business Analytics: Track and proactively manage project related actions and decisions and actively identify and manage dependencies and obstacles. Measure and communicate progress on delivery to the wider team including input into management metrics, weekly updates and comms. 
  • Agile: Coach and mentor team members to apply the most appropriate Agile ways of working. Champion agile best practice, mentor team members in agile techniques and use of Jira. 
  • Support to commercial and financial management: Work with commercial and finance teams within the Cabinet Office to ensure the INDEX service follows best practice. Support budget planning, invoice management, spend approvals and procurement options analysis. Commercial and financial experience is not essential, you will be provided with training.

You will be empowered to set up new initiatives, develop new relationships and try new ideas which are aligned with the INDEX vision.

Person specification

Skills and Experience Required

The successful candidate have the skills listed below, These skills are aligned with the DDaT Profession Delivery Manager role:  

https://ddat-capability-framework.service.gov.uk/delivery-manager.html

  • Agile practices (Practitioner): You can identify and compare the best processes or delivery methods to use; recognise when something does not work and encourage a mindset of experimentation; adapt and reflect, be resilient and see outside of the process; use a blended approach depending on the context; measure and evaluate outcomes and help teams to manage and visualise outcomes.
  • Commercial management (Practitioner): You can act as the point of contact for contracted suppliers; understand appropriate internal contacts and processes within a government department; and understand how and when third parties should be brought into digital, data and technology (DDaT) projects.
  • Communicating between the technical and non-technical (practitioner): You can listen to the needs of technical and business stakeholders, and interpret them; effectively manage stakeholder expectations; manage active and reactive communication; support or host difficult discussions within the team or with diverse senior stakeholders.
  • Financial management (working): You can balance cost versus value; consider the impact of user needs; report on financial delivery; monitor cost and budget; and understand how and when to escalate issues
  • Maintaining delivery momentum (practitioner): You can facilitate the delivery flow of a team, managing the pace and tempo and actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
  • Planning (practitioner): You can understand the environment and prioritise the most important or high value tasks; use data to inform planning; manage complex internal and external dependencies; provide delivery confidence; remove blockers or impediments that affect plans and can develop a plan for difficult situations and ensure that teams plan appropriately for their capacity.

We invest in upskilling our team members to enable them to thrive once they start working with us. As such, if you don’t quite match these desirable skills, don’t let it put you off applying as we will equip the successful candidate with them once you are in post.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Working Together
  • Changing and Improving
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • Agile practices (Practitioner):

Benefits

Alongside your salary of £44,500, Cabinet Office contributes £12,015 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Annual salary increases will depend upon individual performance and contribution to the organisation’s success. In addition there will be the opportunity to earn performance related bonuses.

Existing civil servants can take up the post on loan from their parent department for the duration advertised (permission from their parent department would need to be secured in order to take up the post). Those joining on level transfer will retain their current salary. Staff joining on promotion terms will receive up to a 10% increase of their current basic salary or the pay band minimum whichever is the greater. Staff joining on promotion will adopt the modernised terms and conditions of employment which came into force in 2013.

Pension: There is a choice of excellent pension schemes. More information about pension provisions can be found at www.civilservice.gov.uk/pensions

Flexible Working: Flexible working including job-share arrangements may be considered for this role.

Leave allowances: 25 days' paid leave per annum rising to 30 days after five years' service. In addition, full-time staff receive eight public holidays and the Queen’s Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.

Crisis working: As the JIO and PHIA are at the heart of national security function for the UK, there are occasionally times where we need to respond to incidents of crisis or critical importance. Staff in any role may be asked to work extended or anti-social hours with little or no notice on such occasions.

Probation: Staff new to the Civil Service will be required to serve a six month probationary period.

Location: The post will be based in Westminster, London. No relocation costs will be available.

Equality and Diversity: The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person’s work. We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

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