• Event cancellation policy

Event cancellation policy

Cancellations and amendments to event bookings
You may modify or amend any event bookings at any time prior to the event by contacting Manchester Digital on [email protected]. For cancellations, please see below. 
Paid events
For all paid events run by Manchester Digital, there will be an administration fee charged if cancelled within 30 days of the event.
A refund (less of administration fee*) will be given for cancellations received any time up to 30 days prior to the event and 10 working days for Talent Day (unless stated otherwise). If you cancel any places after this date you will be charged the full amount and a refund will not be given. However, you may choose to instead send a replacement delegate. There is no charge for this service. 
*The administration fee is dependent on ticket cost, please take note of this when booking.
Free events
As a non-profit organisation, it is most appreciated if you inform us as soon as possible if you wish to cancel any places at our free events. We reserve the right to restrict bookings from companies who have a record of persistent no-shows.
No Shows
If, for whatsoever reason, you or your delegates do not turn up for the event (a "no show”) this shall be considered a cancellation. You will be charged the full amount for your place and a refund will not be given.