This is an introduction to designing for government, and in particular for people in the education system. You'll hear about some of the challenges DfE digital teams face as they design, build and iterate services to meet user needs. And they'll explain how they learn from those challenges and how they use their insight to iterate their services.
There will also be a discussion about the ethics and use of personality data in government.
This session will give you an understanding of:
- why designing government services is such an exciting challenge
- what can be achieved from bringing the right skills to solve the right problems
- how the DfE is becoming more user-focused and the value of user-centered design
- the ethics of good service design and the social responsibility that comes with being a service designer