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Tech Bites: How to validate your customers feelings using market research

This event has now ended.
20 September 2022 11:30 - 12:00

Tech Bites

The Manchester Digital community is keen to stay up-to-date with what's happening in the digital and tech industry.

We want to help foster a learning community driven by members and give you the chance to speak.

Tech bites are short 20 minute presentations from industry experts who can provide you with insight to help you and your startup. 

Event Background

Manchester is home to fresh, exciting ideas swirling around the startup scene.

However, as good as these ideas seem initially, will your customers use your product long-term, or will they churn? 

Many early startup founders assume that customers will understand their product's or service's intricacies. But being so close to something often skews your perception of things.


What you will learn

How often do you check in with your customers? And how do you do it effectively? 

Checking in with your customers can help pre-empt any difficulties your customers face and ultimately save you time, money and resources. 

We invite Hannah McCreesh and Brian Cooper from Omnisis, experts in validating customer feelings. 

Hannah and Brian will provide three actionable steps you can take to positively impact your customers and reduce churn.



It'll take no more than 20 minutes and you can carry on with your day with fresh ideas. 

The session will be taking place online on Zoom from 11:30 until 12:00. 

This webinar is suitable for startups at all stages, whether you've just a handful of customers to hundreds. 

All attendees will receive actionable steps post-event. 

From Free
20 September 2022 11:30 - 12:00

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