Join Zoho’s live webinar - back by popular demand!
We’re rerunning our expert session on how to choose and implement the right CRM system for your business. Join us to gain practical insights, expert advice, and behind-the-scenes anecdotes not found in the white paper of the same name - The Ultimate Action Plan for a New CRM.
What Attendees Will Learn:
Assessing Business Needs: How to identify your organisation’s unique requirements and align them with CRM capabilities.
Planning for Success: Avoid the common pitfalls that cause up to 70% of CRM deployments to fail.
Modern CRM Features: Learn about AI, automation, cloud services, and integration options with other departments.
Vendor Evaluation: Tips on creating an effective requirements brief and evaluation process.
Implementation Best Practices: From data migration to user training and system customisation.
Measuring ROI: Discover how to track performance through KPIs, dashboards, and reporting tools.
Cross-Functional Impact: Explore how CRM affects not just sales but marketing, operations, finance, and more.
All registrants will receive the webinar recording and presentation materials - even if they can’t attend live.
