Product Manager

Autocab Ltd -

Full-time (Permanent)

Who are Autocab?


Autocab provides world leading taxi dispatch technology to our global B2B customer base. We help our customers drive down operation costs and increase revenues and we do this through our people. Autocab is filled with dynamic, driven, talented individuals that work together to improve the business operations of our customers. Autocab colleagues truly embody our core values of; Customer First, Collaborative, Adaptable, Straight up & Passionate, and we hire based on those values rather than paying lip service to them.

Recently, after 30 years as a family owned business, Autocab was aquired by Uber. Uber will help us to reach our global vision to ‘Reimagine taxi-enabled mobility’at pace. To do this though, we need even more talented people to join the Product team, and that’s where you come in…


The opportunity

 

At the heart of your role, you’ll translate ideas from all across the business and customer base into a product vision, strategy and ultimately features and improvements to the products. You’ll partner with our experienced Product Manager to focus on improving our 365 Accounts product, work with development and customers to build out improvements to our Phantom system, and work alongside internal stakeholders to drive initatives such as improving our onboarding team processes.

 


About you

 

To succeed in this role, you will;

  • Have 2+ years taxi industry experience
  • Be a great communicator who can both; change tone and tact depending on who you are speaking too and build strong, effective relationships with senior stakeholders and teams
  • Enjoy collaborating with internal teams to drive quick delivery of new products to our customers
  • Relish autonomy. We’re currently a small team and being a self-starter who can wear multiple hats is crucial
  • Be a problem solver - solving problems with new technologies is key
  • Love analytics! We want to put data at the heart of our decision making and make sure we are measuring success.
  • Think commercially, not just for Autocab, but for our B2B customers as well


Responsibilities

  • Drive, with stakeholders, the product vision, strategy and roadmap for your product(s) in alignment with the company vision and commercial value
  • Evangelise the vision so all stakeholders are aligned, have context, and understand where we are going
  • Speak to customers about their requirements for your product and keep them in the loop on timelines
  • Prioritise roadmaps based on value
  • Create product requirement documentation (specs) based on internal stakeholder input and customer requirements
  • Work closely with UX design to make sure our product customer experience is world class
  • Work closely with development tech leads & teams to create and manage well defined backlogs of work
  • Define what success means for each feature/new product before it even goes to development and measure against this after release
  • Build great stakeholder relationships and work closely with them to promote your products both internally and externally, and to ensure a cohesive message
  • Spot opportunities for us to automated or streamlined products and processes

 

Requirements

  • 2+ years of taxi industry experience
  • SaaS experience
  • Good technical understanding
  • Problem solving experience
  • Great organisational skills
  • Analytics experience


Benefits

  • Competitive Salary
  • Further qualifications, courses and training if required
  • The opportunity to work with an award-winning software house
  • Company pension
  • 25 days holiday (plus bank holidays) per annum
  • Opportunities to progress within the business or within the wider group
  • Office social area, which includes pool, foosball and table tennis tables.
  • Employee assistance programme
  • Regular team building activities


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