Lead Infrastructure Engineer Home Office-G7
Government Digital & Data -
Lead Infrastructure Engineer
Home Office
Apply before 11:55 pm on Tuesday 18th June 2024
Details
Reference number
354994
Salary
£57,000 - £62,700
New entrants to the Civil Service will start their role on the salary band minimum: £57,000 for National Roles. Recruitment Retention Allowance (RRA): Up to £11,300 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.
A Civil Service Pension with an average employer contribution of 27%
Job grade
Grade 7
Contract type
Permanent
Business area
HO - Digital Data and Technology - Engineering
Type of role
Digital
Information Technology
Working pattern
Flexible working, Full-time, Compressed hours
Number of jobs available
1
Contents
Location
Liverpool L3 9AF, Southport PR8 2HH, Manchester M5 3LZ
About the job
Job summary
A Lead Infrastructure Engineer assumes responsibility for overseeing third party provision of infrastructure services and the provision of expertise to create and deliver architectural solutions for infrastructure services throughout the service lifecycle.
In this role, you will use your subject matter expertise in Microsoft 365 products and services to improve end user desktop experience and device management capability. Working with a dynamic team of engineers, you will support and promote continuous improvement and delivery, to own End User Compute product pipelines in the creation of future roadmaps and strategy.
Job description
As part of a core leadership team of three Lead Infrastructure Engineers, you will oversee programmes and projects whilst working with Technical Architects to translate the architectural designs into operations and support technical architects in operationalising the designs.
You will lead, line manage and direct infrastructure engineer product teams in building, managing, transitioning, supporting and maintaining solutions according to departmental policy and ensure a feedback loop exists with service support to ensure continuous improvement. You are responsible for wider management activities such as workforce planning, budgeting, 1-to-1 line management, technology roadmaps, projects and tasks.
This role is not suitable for part-time working due to the nature of the role requiring candidates to be available for on-call duties on a voluntary basis.
What you will do
Your main day to day responsibilities will be:
- Leading teams and departments in the implementation, administration and support of infrastructure solutions and services
- Working to improve DevOps pipelines to be able to visualise workload and sprint opportunities.
- Reviewing systems design to ensure selection of appropriate technology, efficient use of resources, integration of multiple systems and technology and that ‘Secure by Design’ principles have been followed.
- Managing planning of system and/or acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning
- Troubleshooting and identifying problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source
- Establishing standards and procedures across a service lifecycle including the development lifecycle and ensure that practitioners adhere to this. You will manage resources to ensure that the systems integration function works effectively
- After a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans
- Managing, coaching and mentoring more junior infrastructure engineers
Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.
Person specification
UK residency and security requirements - You need to have lived in the UK for the past 5 years.
Essential Criteria
You’ll have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in:
- Modern and mobile device management (Windows 11, iOS, Android, MacOS)
- Familiarity with Azure virtual desktop
- API and scripting experience (for example MS Graph API)
- Clear vision on technology roadmaps for Windows 11, iOS, Android and Mac’s
- Leading the technology team to adhere to good engineering principles from architecture through to development
- Providing leadership to the teams responsible for delivery of the service through effective direction and coaching
- Managing and delivering complex technologies within time, cost and quality targets.
- Different methodologies including Agile, waterfall and continuous integration principles
- Building cohesive partnerships with diverse teams across multiple locations and technologies
- Advising on future technology changes and innovations and defining best practice for network improvements and information security
SFIA capability framework
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all engineering levels in the Home Office. This is a link to the capability framework: All skills A–Z — English (sfia-online.org)
We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.
SFIA Technical Skills
The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:
Behaviours
We'll assess you against these behaviours during the selection process:
- Developing Self and Others
- Leadership
- Seeing the Big Picture
Technical skills
We'll assess you against these technical skills during the selection process:
- Systems design (DESN) - Level 4
- Testing (TEST) - Level 5
- Systems installation and removal (HSIN) – Level 3
- IT infrastructure (ITOP) – Level 4
- Incident management (USUP) - Level 3
- Organisational facilitation (OFCL) - Level 3
Benefits
Alongside your salary of £57,000, Home Office contributes £15,390 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Why work for us...
- A highly competitive pension with an average employer contribution of 27%
- 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King’s Birthday.
- Flexible working options to enable you to achieve the work life balance that is right for you including;
- Full time, part-time, flexi time, compressed hours and job sharing.
- A hybrid working model 60% of your hours in the office and 40% from home.
- Training and development opportunities tailored to your role, including access to technical and professional accreditations.
- Access to funded qualifications from AWS and Microsoft.
- A recruitment retention allowance reviewed annually.
- A culture encouraging inclusion and diversity.
- Enhanced parental leave schemes.
- Annual performance based bonus and recognition awards.
This link is to a short guide on YouTube to employee benefits:
https://www.youtube.com/watch?v=AHT1g1Ph0f0
