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Senior Agile Delivery Manager -Driver and Vehicle Licensing Agency-G7

Government Digital & Data -

Full-time (Permanent)
Published on
21 June 2024
30 June 2024

Senior Agile Delivery Manager

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Sunday 30th June 2024


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Driver and Vehicle Licensing Agency Logo

Apply at advertiser's site


Reference number




Job grade

Grade 7

Contract type


Business area

DVLA - Information Technology Services

Type of role

Business Management and Improvement
Information Technology
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available





About the job

Job summary

Are you an advocate of servant leadership?

Do you have a passion for developing your colleagues around you?

Do you enjoy helping people discover better ways of working?

We are currently recruiting for an Agile Delivery Manager to join our IT Services (ITS) directorate and we'd love to hear from you!

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.

Job description

You will be responsible for communicating effectively with highly technical people and be at the front end of building solutions. You will be required to draw on your management and team leadership expertise, you will ensure that software meets the engineering standards and requirements specified by the business, and successfully deliver into production.

The Agile Delivery Manager will actively build and promote an agile approach and environment, whilst ensuring the successful delivery of multiple outcomes via multi-disciplinary teams.

The DVLA is committed to personal development and this position has a learning framework in place, encompassing Scrum Alliance qualifications up to and including guide level certifications (Certified Team Coach & Certified Enterprise Coach). 

If you would like to meet and talk with one of our Agile Delivery Managers, find out more about the role, the digital team and what it’s like to work at DVLA then we are organising a familiarisation session where you can virtually 'meet the team' on Monday 24th June at 12:30pm.

Please click here to book on.


Key accountabilities will include:

  • To effectively drive and lead ITS’ management of performance and quality of service by the facilitation of backlog refinement sessions, sprint planning meetings, sprint reviews and retrospectives. Being accountable for driving the delivery of service against performance.
  • To ensure individual and organisational learning and development opportunities for Agile Methodologies are fully exploited by continuously assessing your team’s approach and sharing your knowledge with other ADMs in order to enhance organisational capability and understanding in this area whilst driving initiatives forward.
  • To lead and manage effective and continuous development, implementation and evaluation by creating transparency and predictability across teams using appropriate Agile tools and metrics and align with the IT Strategy.
  • Responsible for line management and coaching of multi-disciplined teams of highly skilled engineers, and ensuring that they are set up to successfully deliver against the IT Strategy.
  • Responsible for creating a team environment that engenders delivery at pace whilst also remaining flexible enough to adapt to changing business priorities, and championing and coaching best-practice across the DVLA agile community.

For further information about the role please see the attached role profile. 

Additional information 

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’. 

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues. 

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process. 

Person specification

You may have a technical background and will have a range of complex and large scale delivery experience using agile methodologies.

It would be beneficial if you have experience of managing a team remotely, driving a positive team culture, supporting professional development across your teams.

It would be great if you have experience in delivering digital products and services, able to balance multiple priorities across an ever-changing landscape. You will be professionally curious taking an interest in the wider community and always looking for the next big thing.

You will be a strong advocate for continuous professional development and be an ambassador for changing the culture across government.

Additional Skills & Experiences:

  • Previous line management experience.
  • Proven experience using agile methodologies.
  • Balancing multiple priorities and dealing with ambiguity.
  • Experience in matrix-managing multi-disciplinary teams.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.  

Working for the DVLA Digital Team 

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.   

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.   


Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Changing and Improving
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:


Passionate, reliable and always willing to push yourself and those around you, you’ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:

  • Best in class learning and development tailored to your role.
  • An environment with flexible working options where we encourage a great work-life balance.  
  • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.  
  • Generous employer contribution of at least 26.6%, depending on rate of salary and chosen pension scheme.
  • Digital communities with clear career frameworks.
  • On-site gym plus personal training available (membership applies).
  • On-site nursery, restaurants and coffee bar.
  • 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King’s birthday. 
  • Free parking.


Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to Apply  

To apply please click 'Apply at advertiser's site' at the bottom of the page. You will be required to submit a CV providing detailed evidence of your experience of the following essential criteria:  

  • Experience of using agile methodologies
  • Balancing multiple priorities and dealing with ambiguity
  • Matrix-managing multi-disciplinary teams

Please note that any part of the role profile could be tested at sift/interview.  

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.

The selection process will be designed specifically for the role. As a result, your assessment will include:

  • An interview and technical exercise.  

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