Tech Track Business Analyst (18 Months Level 4 Apprenticeship) - CDDO - HEO

The UK government is recognised as a global leader in digital transformation. Government Digital Data experts design, build and manage essential services that impact millions of people's lives daily.

Government Digital and Data is a part of every department across Government. We are the digital and data innovators who deliver impactful work for the benefit of the public. We’re on a mission to deliver His Majesty’s Government’s digital, data and technology strategy.

With an unprecedented number of digital transformation projects underway, the potential to help solve complex problems and shape our society’s future is enormous.

Examples of Government Digital and Data roles:

• User Researcher
• Test Engineer
• Content Designer
• Software Developer
• Delivery Manager
• Business Analyst
• DevOps Engineer

The Culture you can expect

• Joining our vibrant community means being part of a transformative journey that drives innovation, fosters curiosity, and creates positive change in government services
• A cross government network where you can connect to share best practice, discuss challenges and support each other through the support of cross-government communities of practice
• Support for mental health and wellbeing so you can perform at your best
• Diverse teams and an inclusive workplace

https://www.civil-service-careers.gov.uk/professions/working-in-digital-data-and-technology/

This role is offered as part of our TechTrack apprenticeship programme, and is for an apprentice Business Analyst.

Our provider for the Business Analyst TechTrack Apprenticeship will be BPP.

Job description

Business analysts help teams to:

• Analyse and refine understanding of business problems or opportunities.
• Conduct in-depth research and analysis to delineate how a specific business or its area operates, encompassing people, organisation, processes, information, data, and technology considerations.
• Identify and develop strategies for improvement, explore viable alternatives, analyse the implications of changes, and establish metrics for success.
• Recognise and adhere to business and policy constraints, evaluating their implications diligently.
• Make critical decisions regarding project prioritisation and the scope of the minimum viable product based on analytical insights.
• Ensure the alignment of new products and services with business objectives and user needs.

Why a Tech Track apprenticeship?

• You’ll learn from the company’s assigned experienced staff
• You’ll get to learn from classes and workshops
• Complete the prescribed tests and assignments
• Gain knowledge, skills and experience throughout the apprenticeship
• Learn about the industry they are in and specific best practice in that field
• Be fascinated by new technologies and motivated to learn how to use them
• You’ll join a culture that enjoys sharing knowledge, and continuous development
• You’ll be able to experiment with solving new problems and refinement of the solution and training your eye for detail

As a Tech Track Business Analyst you will receive direction from senior business analysts. At this level, you will work with others or under supervision to build and develop your skills.

Skills you will gain during the apprenticeship

Agile Working:
You will understand agile ways of working and be able to deliver, adapt, and reflect using techniques from agile frameworks. By the end, you'll have experience in both Agile and Waterfall environments.

Business Analysis:
You will assist in analysing business goals. Using data to make informed decisions, define requirements, and ensure solutions meet business needs. You'll gain experience with tools and techniques for analysing internal and external business problems including investigation techniques.

Business Process Modelling:
You’ll understand how to model complex business processes and work under direction to support process improvements. By the end, you'll have experience with process modelling techniques such as UML & BPMN, reviewing current processes, and creating future improvements.

Requirements Elicitation and Management:
You will elicit, analyse, document and manage business and user requirements. You'll gain experience with writing requirements such as, user stories, and acceptance criteria. Considering the perspective of the user in writing, testing and implementing requirements.

Stakeholder Relationship Management:
You will identify and manage relationships with stakeholders and communicate regularly with them under supervision and use stakeholder analysis techniques to understand their needs and wants.

David George, Apprentice Business Analyst at the Driver and Vehicles Standards Agency.

David was an existing civil servant at the DVSA but wanted more opportunity to progress his career and to train in the digital profession.

Person specification

We are looking for people who can demonstrate their love of technology, and their eagerness to learn and grow their careers in Government Digital and Data.

We would like to meet people who:

• Have a curiosity for problem solving
• Enjoy teamwork and collaborating with others
• Have the ability to research and learn new tools and techniques
• Have a willingness to learn from those around them, and adopt our practices
• Have an interest in digital services and agile working

We would like applicants to have some of the following things:

• Working knowledge of Microsoft Office program suite (or equivalent software package)
• Experience of working on business change initiatives
• Have the ability to plan, organise and structure work
• Have good interpersonal skills

And it would be good, but not essential, if you already have:

• A basic understanding of project management concepts
• A basic understanding of software design concepts
• An ability to communicate technical concepts to peers through written documentation
• Awareness of your own development needs
• Confidence to demonstrate your work, give feedback and ask for help

Eligibility Criteria

Applicants must:

• Be over 16 years old
• Have permission to live and work in the UK
• Have an eligibility residency status:

Applicants must not:

• Be in receipt of a student loan
• Be on another Department For Education funded training programme, including another apprenticeship.
• Hold a prior qualification at the same or higher level in a subject similar to the apprenticeship.