Working in partnership with clients and peers, you will lead and facilitate the entire product lifecycle by employing various design and experimentation methods, qualitative data and quantitative insight to inform your thinking. You will be proficient in explaining why your chosen program of work is suitable in each individual context.
From problem through to a solution, you will continue to lead the design through production, experimentation and build ensuring the final product experience is delivered in line with the original vision to the highest standards of craft and utility.
We need you to roll your sleeves up, but also be a natural leader and mentor. Your position in the team means; juniors, peers and clients will be looking to you for guidance and design leadership.
Role Band: 4 (Band Guide: 1:Junior.2:Designer.3:Senior Designer. 4:Design Lead. 4.5:Head/Principal. 5:Director)
The salary banding for this role is dependent on your experience
- Collaborative - working with other disciplines and clients in your product team to define innovative and effective product experiences.
- Empathy – always forming and testing ideas, designs and solutions with the needs of real people in mind.
- Leadership and mentoring – helping develop other team members, by sharing knowledge and passion with the wider agency and the world.
- Client-centric – creating and maintaining good relationships with clients and taking a role in new business development and pitches.
- Commercial experience design – balance user goals and business objectives with brand, time, budget, and technology.
- See the big picture – Ensure your design activity is contributing to the wider product strategy and adds customer and commercial value.
- Make effective decisions – use sound judgment, data, evidence and insight to arrive at accurate, expert and professional decisions and advice.
As a Design Lead in UX, you will be able to call upon a variety of past experience working across multiple clients where you have owned, adapted or pivoted design programs and supporting others with strategic design direction.
- Select, plan and perform appropriate user research and testing activities
- Propose and test IA, taxonomies, navigation and key product journeys
- Create design artefacts as appropriate; for example personas, user journeys, sitemaps, process flow diagrams, wireframes and high-fidelity prototype
- Working with specialists to shape the brand, content and interaction layers
- Utilise experimentation to help inform product decisions and guidance
- Establish and maintain productive working relationships with front-end developers
- Peer review and critique projects throughout design and development for experience quality, usability, and business value
- Attend client meetings to present work and make recommendations
- Facilitate and work with other disciplines to make strategic product decisions and recommendations
- Work with Product Owners to plan project activities and estimate costs
- Knowledge of modern product management and development practices
- Proficient at creating, planning and facilitating collaborative workshops with peers and clients to progress the product forward eg Prioritisation workshops
- Plan and conduct stakeholder interviews
- Leading and facilitating design sprints
- Self-leadership – Be responsible and accountable for your own actions and growth. Ensure you are always seeking to improve your work and the world.
- Design activity – Be responsible for delegating or conducting appropriate design activities to drive the product forward.
- Programs of work – Select design methods and lead the definition of appropriate programs of work needed to meet any specific design challenge.
- Design culture in teams – Create, nurture and champion a design-led approach within your product team. Ensure design has an equal voice to other disciplines.
- Product direction – Collaborate and lead routines to help the team make strategic recommendations to drive the product forward according to the product vision.
- People - management and coaching of junior designers to facilitate their professional development.
What we value
- We value people who are brilliant in their capability and the things that they make together.
- We value people who improve; continually improve themselves and the world around them to make a difference.
- We value people who collaborate, who are a joy to work with and who get more from themselves and those around them, by working together effectively.
We pride ourselves on being an official Great Place to Work® – a globally recognised benchmark for employers offering outstanding employee experiences. We also offer an industry-leading benefits package to all of our Computerlovers and it’s something we care passionately about.
Our benefits reflect our culture and we’re continuously evolving them around the needs of our people.
- Make-Change Friday afternoon – dedicated improvement time
- An annual training budget of at least £500 so you can develop your skills
- Medical insurance with eyecare and dental included
- Subsidised massages on-site
- Generous maternity and shared parental leave package
- £25 per month wellbeing budget
- Corporate discounts with the likes of John Lewis and Made.com
- Flexible hours and opportunities to work from home
- Annual (& legendary) Christmas jaunt abroad
- Social events subsidised by the company, including a weekly free bar
- Bike and rail pass scheme
- Your birthday off
- Flexible bank-holidays
- Profit-related bonus