Contract Business Analyst

Covea Insurance -

Full-time (Permanent)
£500 per day

We are recruiting for a Business Analyst on a 6 month contract (Outside IR35).

We are an agile team of tech experts, game-changers and creative-thinkers, changing the future of insurance forever and making a real difference in people’s lives. We are using human-centred technology to make insurance more personal, relevant and predictive to the way that people live today. We are setting the pace of change for our industry, and we do this by always asking what’s next, by never being satisfied with the status quo, and by breaking barriers together.

We are a team of individuals with a shared passion for solving problems, a hunger to learn, a super positive attitude and a burning desire to make a difference in the world. We’re a diverse group of curious, creative-thinkers of any and all kinds who know that true innovation only comes from working together with an open mind. We start with people first, bringing together data, the latest technology, the most innovative processes and the brightest brains to create ground-breaking ideas that will have the biggest impact on people’s lives. We build, test, learn, pivot and fail fast to bring the best ideas to life. And when we’ve got a great idea, we will throw everything we’ve got at to make it a success.

Unlike other insurance companies who step in only when things go wrong, we are developing technologies that will help our customers stop the worst from happening by integrating seamlessly into the lives of their consumers.

What would you be responsible for in this role?

  • Investigate and clarify the Business’s expressed desires in order to determine underlying issues and causes.

  • Plan and implement an analysis approach (e.g. requirement elicitation, documentation and management), ensuring this aligns to product team backlog and does not impact velocity

  • Map as-is and to-be processes as part of a drive to deliver new and improved strategies and Target Operating Models

  • Draw out, document and track key dependencies across in-flight projects/programmes and BAU

  • Ensure the quality and implementation of all business requirements.

  • Maintain strong relationships with Business and Digital stakeholders, based on credibility, sound judgement and consistently delivering on our promises.

  • Deliver clear and quality functional and non-functional specifications which can be easily consumed by a range of technical colleagues, and can be understood by non-technical colleagues.

  • Develop and manage documentation to agreed standards

  • Lead the specification of acceptance criteria and collaborate with testers and users in the creation of test plans and scripts.

  • Ensure that all designs and solutions satisfy our Business requirements.

  • Ensure that requirements are captured accurately and documentation adhere to BA Community best practice.

  • Understand data requirements, ensuring data quality, usage and storage

  • Adhere to change control procedures 

  • Understand, articulate and escalate resource requirements, issues, risks and dependencies in a timely fashion

  • Complete other activity over and above those listed in the role profile, appropriate to your skills and experience.

What would we like to see in you?


  • “Able to deploy a range of techniques to understand what our Business needs.”

    • Demonstrable ability to plan and implement an approach for requirements elicitation, drawing from experience in applying a range of waterfall and agile BA techniques including, but not limited to SWOT, MOST, PESTLE, scope definition (including definition of critical success factors), domain modelling, process modelling, data definition and modelling, non-functional requirement definition, use case definition, requirement prioritisation, interviewing, observation, planning and running workshops, root cause analysis and prototyping.

  • “Ensures the Business needs are clearly understood by delivery teams, by communicating them clearly and without ambiguity.”

    • Demonstrable ability to plan and implement an approach for requirements definition and management, drawing from experience in applying a range of techniques including, but not limited to the creation of written artefacts, such as business cases, scope definitions, business requirement specifications, user stories, story maps, use cases, user interface specifications, data dictionaries and flow diagrams and prototypes.

    • Skilled in artefact management, including document reviews and walkthroughs, management of sign off, versioning and change control.

    • Considers the required level of requirement decomposition, the level of detail to be specified, and the need to create different viewpoints to represent the same need, depending on the knowledge and understanding of the stakeholders.

  • “Ensures that all designs and solutions satisfy our Business requirements.”

    • Demonstrable ability to plan and implement an approach for ensuring requirements are met, drawing from experience in applying a range of techniques including, but limited to supporting vendor selection, supporting pilots/proofs of concept, planning and leading show and tells, requirement traceability management, design and test plan reviews, measuring solution performance and assessing solutions against pre-agreed success factors.

  • “Maintains strong relationships with our Business and Digital stakeholders, based on credibility, sound judgement and consistently delivering on our promises.”

    • Proven ability to identify and manage business and Digital stakeholder relationships up to Head of and Director level.

    • Involves and actively listens to all stakeholders to ensure they feel that they are heard and feel valued, and their contributions are recognised.

    • Demonstrable willingness and ability to challenge their teams and stakeholders in pursuit of a quality product.

    • Proven willingness to take accountability for the quality of requirements and desire to ensure the needs of the business are delivered.

    • Credible and trustworthy – makes promises to stakeholders and consistently completes tasks and deliverables on time, within budget, and achieving expected results.

    • Credible with engineers – able to speak their language and be considerate of their needs.

    • Acts in an honest and straightforward manner, addressing conflict and concerns immediately.

    • Maintains a consistent schedule over a long period of time so that colleagues and stakeholders consider the business analyst's availability predictable and reliable.

    • Communicates progress, risks and issues regularly, escalating at the appropriate times.

    • Effectively reads a situation and adjusts style to respond accordingly to manage the impact of communication on others.

    • Expresses themselves clearly, concisely and professionally using a variety of means to reach and influence the intended audience.

  • “Continually reviews and adapts their skills, tools and techniques to improve their efficiency.”

    • Able to understand and implement new ideas and concepts.

    • Able to mentor/coach more junior members of staff in the planning and application of Business Analysis techniques.

    • Supports the Analysis community through challenge and innovation and leading others in the delivery of initiatives.

    • Supports the Analysis community through active contribution and innovation.


  • Establishes and maintains constructive and collaborative relationships with all business areas

  • Demonstrates pragmatic judgement, balancing risk and business value to reach decisions which are well informed and actionable

  • Is proactive in planning to achieve targets and objectives which deliver profitable outcomes

  • Continuously and proactively improves the quality of service delivered to all customers, external, internal and business partners

  • Respects individual’s views and positively contributes to a learning environment in which individuals are supported and encouraged to excel

  • Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result and live the values

  • Generates new ideas and challenges the status quo.

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