Digital IT DR Analyst

Covea Insurance -

Full-time (Permanent)
Up to £40,000

We are an agile team of tech experts, game-changers and creative-thinkers, changing the future of insurance forever and making a real difference in people’s lives. We are using human-centred technology to make insurance more personal, relevant and predictive to the way that people live today. We are setting the pace of change for our industry, and we do this by always asking what’s next, by never being satisfied with the status quo, and by breaking barriers together. 

 

We are a team of individuals with a shared passion for solving problems, a hunger to learn, a super positive attitude and a burning desire to make a difference in the world. We’re a diverse group of curious, creative-thinkers of any and all kinds who know that true innovation only comes from working together with an open mind. We start with people first, bringing together data, the latest technology, the most innovative processes and the brightest brains to create ground-breaking ideas that will have the biggest impact on people’s lives. We build, test, learn, pivot and fail fast to bring the best ideas to life. And when we’ve got a great idea, we will throw everything we’ve got at to make it a success. 

 

Unlike other insurance companies who step in only when things go wrong, we are developing technologies that will help our customers stop the worst from happening by integrating seamlessly into the lives of their consumers.


What would you be responsible for in this role?

  • To assist in ensuring that the Company’s objectives regarding IT-DR are met and that it fulfils its legal, contractual and business-related requirements for data confidentiality, integrity, and availability through the effective use of technology and procedural controls.

  • To assist in continuously improving the IT-DR capability across IT and the UK business operations (1800+ staff, 2 Data Centres, 3 Primary and 4 regional sites).

  • Assist in the creation, review and updates to the existing IT DR policies, procedures and runbooks 

  • To provide input and assistance with the IT-DR capability, including but not limited to, co-ordinating tests, alignment of relevant resources ensuring the correct outcome is achieved from DR Testing.

  • Working with the Business Continuity Manager and external 3rd Parties in assisting business units with planning Work Area Recovery tests across all three primary locations at least annually for each site.

  • Help Identify opportunities for improvement in the response capability and risk mitigation of business interruption from IT-DR events.

  • Work closely with the Senior Data Centre Manager to ensure IT-DR meets the requirements of the business.

  • Ensure appropriate Contractual, Technical Controls and Protocols are in place, maintained and continuously improved.

  • Ensure that any new service being introduced has the relevant IT-DR capability (where defined, approved and signed off) and that this capability is tested prior to service “go-live” and at subsequent regular intervals in the future.

  • Liaise with IT Security specialists to administer IT-DR systems (where applicable), ensuring they are maintained, and that any faults are investigated and resolved in a timely manner


What would we like to see in you?

We are looking for a IT Disaster Recovery Analyst/ IT professional who will support the Data Centre Manager in planning and over-seeing IT DR Testing across all platforms, someone who is able to work on their own initiative as well as delivering improvements that will provide a more robust IT DR service. 

  • Ability to work positively within a team of peers.  

  • Ability to implement developments in IT-DR.

  • Ability to influence across teams

  • Ability to assist in the resolution of customer related technical issues quickly and efficiently.

  • Ability to effectively communicate technical issues with customers and stakeholders.  

  • Discretion and initiative in dealing with matters of a confidential or sensitive nature.


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