As a Content Designer, you will:
• create, iterate and manage user-centred content using analytics, user feedback, user research and other sources of information;
• create content for services / online transactions that meets evidenced user needs and delivers high levels of satisfaction from users;
• create content that is accurate, timely, high quality, relevant to the audience, easily understood and optimised for search engines;
• monitor the performance of content and tools;
• contribute to content principles, improvements and patterns;
• develop and apply content and format strategies with support from a senior content designer;
• manage relationships with subject matter experts to make sure content is accurate;
• make sure appropriate policy and legal checks happen in other parts of government;
• work with colleagues in other parts of government to identify user needs, write and map user stories, design content plans, and create and publish content.
The Department for Education is transforming how government makes policy, products and services for young people, adult learners and the social care system.
You will be working in the DfE Digital community for a variety of multidisciplinary teams including Teacher Services, the Service Delivery Division and the National Retraining Scheme.