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Full-time Field Technician

Sync powered by GBM - Manchester

Full-time (Permanent)
Published on
5 January 2021
31 January 2021

We are looking for a self-driven, motivated individual, who loves engaging with and evangelising about edtech solutions.

• Working as part of a collaborative team, with our customers, consultants, and technicians

• Maintaining relationships with our support customers

• Attending regular site visits at our managed IT customers to maintain their tech

• Installing new technologies at our customer’s sites

• Keeping up to date with the latest technologies and trends (training opportunities provided)

This is a field base role, and as such, you will spend most of your time working at our customer sites, with some time spent in our office. You will need a full, clean driving licence in order to attend customer meetings across the region. You will also need to undergo an enhanced DBS check, and safeguarding training.

Competitive salary (dependant on experience).


• Ability to deliver great customer experiences and thrive on constant personal interaction.

• Strong interests in business/education and technology, and a desire to learn about new products and features.

• Strong communication skills that let you converse as freely and comfortably with groups as with individual customers.

• Broad technical capability, able to support a range of systems, including Apple, Windows, Google and infrastructure (training is available as part of this role).


• You’re willing to learn and embrace the Sync style of service.

• You have strong people skills – you are approachable, a good listener and empathetic.

• You can be flexible with your schedule. Your work hours will be based on business needs.

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