CE Solution Leader

At KPMG Microsoft Business Solution we implement best in class solutions for Microsoft Azure, ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

The Role:

The Solution Leader is responsible for selling innovative Dynamics 365 Customer Engagement and managed service solutions which bring value to our clients. This person must be comfortable speaking to developers and to C Suite, and everything in between. The person should be comfortable presenting Dynamics 365 Customer Engagement solutions to technical and non-technical audiences, articulating the benefits to their business, with the goal to drive growth for the MBS practice.

The Solution Leader will be responsible for:

• Work with clients on their Dynamics 365 strategy and drive sales for the practice.
• Deliver product presentations and configured demonstrations to prove our ability to meet a prospect’s business needs.
• Work with Business Development Managers to build and take our solutions to market.
• Showcase our propositions to customers and Microsoft via online webinars and face to face workshops.
• Engage with KPMG stakeholders and ensure our solutions are understood throughout the firm.
• Engage with customers on a long-term basis and drive further Dynamics 365 business.
• Create collateral and GTM solutions to enhance our offering in the marketplace.
• Work on proposals and RFI’s alongside the sales team
• Maintain technical knowledge by working closely with our Microsoft account teams.

Required:

• Proven success in a Dynamics 365 Pre-sales role
• Proven knowledge of Dynamics 365 Customer Engagement (Sales and Customer Service)
• Proven knowledge of Power Apps (Canvass and Model Driven Apps)
• Proven record of building, and taking to market (with GTM teams), successful Dynamics 365 CE based solutions.
• Proven record of building or selling solutions in one of the following sectors (Financial Services, Public Sector, Retail & Consumer, Manufacturing, Energy, Professional Services)
• Proven success in managing a high performing team

Desirable:

• Proven knowledge of Dynamics 365 Field Service
• Proven knowledge of Dynamics 365 Project Service
• Proven knowledge of Dynamics 365 Marketing
• Dynamics 365 Implementation background
• Proven Knowledge of Power BI
• Proven knowledge of Power Automate or equivalent RPA tool

The Person:

• Strong commercial skills.
• Experience leading client engagements.
• Experience with Microsoft sales cycle and collateral.
• Experience in a consultancy or customer facing sales role
• An intelligent, analytical and pragmatic approach to problem solving
• Excellent relationship building skills with clients and colleagues
• Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment.
• Strong communication skills (verbal, written and listening): an ability to present information concisely, to communicate in a manner applicable to all levels.
• Able to produce high quality and professional presentations.
• Excellent attention to detail and ability to ensure documents are consistent in language, terminology and style.
• Flexible approach to work with a focus on delivery to deadlines and high standards.
• Ability to handle highly confidential information with tact and discretion.

To explore this opportunity, click here.