Cyber Resilience Centre Coordinator

Manchester Digital - Manchester

Full-time (Permanent)
Published on
1 August 2019
12 November 2019

Greater Manchester Police (GMP) and Greater Manchester Combined Authority (GMCA) are working on a joint venture with Manchester Digital to deliver a Cyber Resilience Centre (CRC) for Greater Manchester. The intention is to create a collaborative nexus between Policing, the Private and Public sector, to provide a targeted programme of preventative work to increase the take-up of cybersecurity measures to safeguard Greater Manchester’s business community.

The centre will launch in early November and there will be an initial series of engagement events to share more with the business community during September and October.

This role is an excellent opportunity to make a difference to the security and prosperity of all businesses across Greater Manchester. The Coordinator will be pivotal to the running of the CRC and will be the first point of engagement for businesses seeking our support and also in developing an outreach programme and marketing the centre’s services. As this is a brand new initiative we need someone who is not afraid to work under their own initiative and will find the process of building a sustainable not-for-profit business exciting and fulfilling.

The role will report directly to the Managing Director and will be critical in both the smooth running and the future success of the CRC. The post holder will work alongside secondees from GMP as well as having a small support team to manage.


Main Duties and Responsibilities:

Support the day to day operations of the Cyber Resilience Centre

Increase the visibility of the Cyber Resilience Centre across the Greater Manchester business community and ensure the centre is viewed as the ‘go to’ destination for businesses needing protection advice or support

To assist in developing a framework and engagement plan for partnership working, including the development and dissemination of key messages for the general public and service offers for signposting victims/potential victims of Cybercrime

To formulate and execute a process for managing incoming enquiries to the centre

Work with the marketing and events manager to create collateral to promote the work of the centre and memberships

Prepare and manage a programme of external events

Preparation of communications, materials and management for all key stakeholders including tailoring information for specific audiences

To map out a network of key stakeholders working in the cyber and protection arena

To build effective strategic partnerships with business, charities and statutory agencies on a local and national footprint, with the aim to increase connectivity and intelligence sharing to tackle Cybercrime

Support the recruitment and line management of the centre’s staff

Person Specification:

The individual will operate within a secure environment and therefore will require basic disclosure check level clearance which will be actioned prior to appointment

Track record of project management including database management

Proven experience in planning and managing multidisciplinary tasks including promotional materials, events and seminar organisation

Must have an interest in cybersecurity and the wider technology industry

Experience of business engagement and account management

Excellent communication and written skills

First-class people skills

Ability to work as part of a small team and deliver within a tight timescale


Training will be given on all systems and as some evening and weekend work is required there is occasional flexitime.

The successful applicant will be expected to attend a ‘Protect’ workshop with GMP to fully understand the cyber security threat profile.

This post is funded by the Greater Manchester Combined Authority and GM Police.

Standard office hours are 9 - 5:30 with an hour for lunch, Monday to Friday.

Please apply sending a CV and a covering letter by August 14th telling us why you are perfect for this role.

Salary starts from £30k dependent on experience.

No agencies please.

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