Online Safety Policy Manager
Ofcom -
About Ofcom
Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.
Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.
We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.
About the Team
This role sits within Ofcom’s Online Safety Policy team. Almost every part of our lives is now online. As well as bringing many benefits, there are also real risks posed online by harmful or illegal activity – from hate speech to bullying and harassment to child sexual exploitation, and more. The UK Government has appointed Ofcom as the new regulator for online safety. There has never been a more meaningful time to join Ofcom on our mission to create a safer life online.
Purpose of the Role
The Online Safety Policy Manager role is an integral part of Ofcom’s strategy to create a safer life online. The roleholder will manage policy areas or projects, taking ownership for driving work forward and making sure we deliver against our strategic priorities. This role involves project management, policy development, delivering clear communications, leading engagement with our stakeholder and supporting our junior colleagues.
Please note that this role may involve some research or policy development in areas such as preventing hate and terrorism, online child sexual abuse, material promoting suicide or self-harm, or other potentially sensitive and/or distressing topics.
Key responsibilities
Take a lead policy role in the Policy Development team to develop and deliver one or more areas of online safety policy
Solve complex policy problems by gathering information, completing analysis, and distilling findings to identify options for improving online safety
Oversee and project manage the workload of junior and cross-functional colleagues and deliver through others across our cross-functional Online Safety programme
Support the work of senior colleagues as needed to help ensure we deliver against our priorities
Ensure the delivery of clear, concise and focused documents, such as briefings and research reports, for internal use or external publication
Build and maintain effective relationships with teams across Ofcom that work with us, ensuring they are updated, included and feel heard
Lead and/or support engagement with relevant external online stakeholders.
Develop and foster online expertise across Ofcom’s online safety programme and keep across online trends and technological developments
Skills, Knowledge and experience
Keen interest and/or practical knowledge of emerging online safety regulation in the UK and beyond – and Ofcom’s mission to create a safer life online for people in the UK
Experience of working within a project environment with multiple internal and external stakeholders, including planning and project management
Analytical skills, including conducting research and analysis into complex issues to help solve problems and find solutions
Experience of coaching colleagues, setting direction, providing ongoing feedback, and delivering through others
Interpersonal and communication skills, including experience in confidently presenting complex ideas to different audiences
Drafting skills, with a focus on producing clear, concise documents for internal use or external publication. Able to coach others to develop drafting skills
Experience in building and managing constructive internal and external relationships
Ability to prioritise your own and others’ work in line with the broader priorities of the team
Agility in adapting to emerging priorities and shifting focus as needed in a dynamic team
Applying for the role
If you’d like to apply, please submit your CV and a covering letter (up to 500 words), explaining why you are interested in this role and what skills and experience you’d bring. Please let us know if you’d like to submit your application in another format.
