Manchester
North West
UK
I help agencies make delivery easier to control.
Most of the agencies I work with are already busy, successful, and doing good work. The problem is not ambition. It is delivery strain showing up as overruns, rework, stretched teams, shaky planning, and too much context sitting with leadership.
My work focuses on the planning, ownership, and delivery habits that make projects harder than they should be. The aim is not big transformation or borrowed process. It is practical changes that help agencies run projects with more clarity, less friction, and better control. That often includes improving agency delivery systems, using a Delivery System Health Check to find the real points of strain, and applying the Tactical Delivery Habits framework in ways that fit agency reality.
I work with agencies where client deadlines, shifting scope, multiple accounts, and constant context switching are part of daily life. That means adapting good delivery thinking to agency reality, not forcing in methods that were designed for product teams.
Most engagements start by looking at how work moves from brief to delivery, where it slows down, where ownership becomes unclear, and where pressure builds. From there, we make targeted improvements to planning, handoffs, decision-making, team autonomy, and the way delivery, client services, and leadership work together.
This is usually most useful for agency founders, managing directors, operations leaders, and heads of delivery who know the business is becoming harder to run than it should be.
Based in Manchester, I work with agencies across the city and the wider North West.
