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My First 12 Months - Anna Ogden, Google Cloud Delivery Manager, CTS

The first 12 months in a new role is a crucial time full of learning, building new relationships and establishing yourself within a business or organisation.

We recently spoke to Anna Ogden, Google Cloud Delivery Manager at CTS, to find out about her journey into the role and how the first year has gone so far.

Name: Anna Ogden
Company: CTS
Job Title: Google Cloud Delivery Manager


What's your professional background and interests?
I’ve had what some might call a squiggly career. I started what I refer to as my ‘grown up’ working life as a primary school teacher. After a few years I decided to see what else was out there and ended up working within service delivery. When Covid hit we had to drastically change how we worked and I caught the bug for project management. I had always wanted to break into the tech world with a sister and a husband who are both developers. The fast paced work environment was really appealing so I jumped at the opportunity to work at CTS. 


What attracted you to this role and company?
I had insider knowledge as a close friend already worked here so I knew the lengths CTS go to to make people feel welcome, supported and valued. The last 12 months have just confirmed all of those things. When I started at CTS I was a PMO Analyst which was a new role and it was exciting to start carving out new ideas/processes and also learning all things Google cloud!


What does a typical day look like?

No two days are the same but in general I spend time on calls with the project team/customer/answeringemails/questions and doing various bits of admin whether that’s updating roadmaps or looking at resourcing. There’s always a few meetings thrown in to socialise with the team as well and some time spent on the bigger picture things in terms of what’s next for my professional development. The 10 learning days we get are perfect for planning that. 


What are the key challenges in your role?

Keeping all the plates spinning! There are a lot of elements to delivering a project, managing customer expectations, dealing with the unknowns as they crop up and making sure everyone is supported throughout. I love that there’s so much going on but it does test your organisational skills.


What has surprised you most in the last 12 months?

I’ve been surprised at how much I’ve learned in such a short period of time. There’s always more to learn and improve on which is what I love about working here. I’m always surprised by how much the people team do for us. Whether it’s socials/a quiz or supporting people through the current cost of living crisis. 


What are the best bits about the role?

The people! Everyone is really supportive and ready to answer any questions. I also love that my role is varied so it keeps me on my toes. 


How would you describe the company culture?

Welcoming, fun, supportive and most importantly everyone treats you like a grown up! Flexible working means that I can have a great work/life balance and the people team really do everything they can to keep people connected and engaged whether that’s a steps challenge with little tasks or some banter on the all company call/space. 


Can you share details of one project/achievement you are most proud of since starting in this role?

Probably my promotion from PMO analyst to delivery manager. Having a company that supports your personal development and recognises your hard work is hard to come by and I've been really supported through the transition. 


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Why CTS and why Google Cloud?If you want to work for an award winning (most recently Google Cloud Public Sector partner of the year) and Europe's best and largest dedicated Google Cloud partner, then CTS is for you. We are trusted by many well-known businesses and governments around the world, and as a result have appeared in Deloitte’s UK Tech Fast 50, Sunday Times Top Track 100 to name a few.We’re a community of creators; innovating, building and testing isn’t just for developers here - it’s in our DNA. At every level we encourage our people to think, ask, try and not worry about getting things wrong. We’ve built our attitude on our Manchester-rooted mantra; just crack on.We only work with Google technologies and as a result we have built a reputation for being the best at what we do. As we say CTS is ... Google. Done Right, and working at CTS we are looking for someone who wants to learn and grow in a team delivering cutting edge technology projects …. Right!Google is the fastest growing cloud business and is the market leader in ML and Data technologies, harnessing their experience in running their multi-billion dollar tech business; and at CTS we work with Google to help our customers grow and innovate by utilising these technologies. CTS is investing heavily in our people and team to continue to drive successful Google Cloud adoption and joining the business now is an exciting time for anyone who is keen to advance their career.CTS is growing and building talented teams ready to change the world using modern technologies. So if you’re passionate, curious and keen to get stuck in, get in touch and join us for the ride!Working at CTSOver the last 10+ years our open culture has been the backbone of our growth. We’ve nurtured an environment that empowers our people to get the job done. Meanwhile, we invest in their education, development, and - whether for family, mental health or other reasons - we give the flexibility to maintain a real work-life balance.We strive to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect. We’re excited to see the progress we can collectively make.Over the coming years we want to become the number one dedicated Global Partner for Google Cloud. To get there we’re growing and building talented teams ready to change the world using Google technologies. So if you’re passionate, curious and keen to get stuck in - Get in touch and join us for the ride!Developing your futureOur people’s personal growth is vital to our business success. We work with colleagues to understand what they want to get from their career and build specific development plans around this. From in-house mentoring and coaching to industry recognised training and certifications, we aim to help you progress your career at CTS and beyond. We’re so passionate about progressing our people that 65% of our managers are from internal promotions. So whether you want to get certified in new technical skills or develop your management experience, you can advance your career with us.Company benefits💰 Company contributed pension🤓 Regular opportunities to attain industry recognised training and certifications🏠 Flexible working culture🏖️ Unlimited paid holidays - We don’t restrict you to your annual quota🥳 Regular company events - meet colleagues you don’t see every day✈️ Work from Anywhere policy allowing you to spend your summers in the sun!😌 Various wellbeing initiatives and mental health support services.

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CTS
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Why CTS and why Google Cloud?If you want to work for an award winning (most recently Google Cloud Public Sector partner of the year) and Europe's best and largest dedicated Google Cloud partner, then CTS is for you. We are trusted by many well-known businesses and governments around the world, and as a result have appeared in Deloitte’s UK Tech Fast 50, Sunday Times Top Track 100 to name a few.We’re a community of creators; innovating, building and testing isn’t just for developers here - it’s in our DNA. At every level we encourage our people to think, ask, try and not worry about getting things wrong. We’ve built our attitude on our Manchester-rooted mantra; just crack on.We only work with Google technologies and as a result we have built a reputation for being the best at what we do. As we say CTS is ... Google. Done Right, and working at CTS we are looking for someone who wants to learn and grow in a team delivering cutting edge technology projects …. Right!Google is the fastest growing cloud business and is the market leader in ML and Data technologies, harnessing their experience in running their multi-billion dollar tech business; and at CTS we work with Google to help our customers grow and innovate by utilising these technologies. CTS is investing heavily in our people and team to continue to drive successful Google Cloud adoption and joining the business now is an exciting time for anyone who is keen to advance their career.CTS is growing and building talented teams ready to change the world using modern technologies. So if you’re passionate, curious and keen to get stuck in, get in touch and join us for the ride!Working at CTSOver the last 10+ years our open culture has been the backbone of our growth. We’ve nurtured an environment that empowers our people to get the job done. Meanwhile, we invest in their education, development, and - whether for family, mental health or other reasons - we give the flexibility to maintain a real work-life balance.We strive to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect. We’re excited to see the progress we can collectively make.Over the coming years we want to become the number one dedicated Global Partner for Google Cloud. To get there we’re growing and building talented teams ready to change the world using Google technologies. So if you’re passionate, curious and keen to get stuck in - Get in touch and join us for the ride!Developing your futureOur people’s personal growth is vital to our business success. We work with colleagues to understand what they want to get from their career and build specific development plans around this. From in-house mentoring and coaching to industry recognised training and certifications, we aim to help you progress your career at CTS and beyond. We’re so passionate about progressing our people that 65% of our managers are from internal promotions. So whether you want to get certified in new technical skills or develop your management experience, you can advance your career with us.Company benefits💰 Company contributed pension🤓 Regular opportunities to attain industry recognised training and certifications🏠 Flexible working culture🏖️ Unlimited paid holidays - We don’t restrict you to your annual quota🥳 Regular company events - meet colleagues you don’t see every day✈️ Work from Anywhere policy allowing you to spend your summers in the sun!😌 Various wellbeing initiatives and mental health support services.

CTS

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