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Growing customer loyalty with digital

Many organisations now don’t have face to face interactions with their customers as these are often carried out online. This can it make it more difficult organisations to increase their customer loyalty. With the lack of interaction, organisations need to remember that their customers are human. By building an emotional connection customers will spend 46% more and are 32% more likely to visit a store.

We explore how organisations can use Sitecore to help them in building customer loyalty.

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