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ITAM Specialist

AJ Bell - Manchester

Full-time (Permanent)
£40,000 - £55,000 (DOE) plus benefit and bonus
Published on
14 June 2024

This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.

The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management. This includes tracking and auditing hardware and software assets, disposing of hardware assets in accordance with relevant regulations, identifying opportunities to reduce costs and mitigate risks associated with software licensing, and maintaining an effective license position for all software contracts.

As an IT Asset Specialist, you will be instrumental in advancing the ITAM function's maturity. Collaborating closely with the IT Service Manager, you will evaluate current processes and procedures to identify areas for improvement and help implement effective asset management practices.

What does the job involve?

  • Keeping track of all IT assets owned by the organisation, including hardware, software, and licenses.
  • Managing the entire lifecycle of IT assets, from procurement to retirement or disposal.
  • Monitoring software licenses to ensure compliance with vendor agreements and optimising license usage to minimise costs.
  • Conducting regular audits to verify the accuracy of asset inventories and ensure compliance with organisational and regulatory requirements.
  • Analysing asset usage patterns and identifying opportunities to optimise resources and reduce costs without compromising performance.
  • Ongoing review of existing Asset Management processes and procedures to identify areas of improvement, ensuring improvement activities and planed and implemented.
  • Helping drive better practices and culture across the organisation by embedding ITAM into all existing processes, including new starters, leavers, procurement, and projects.
  • Working with cost centre owners to forecast budget requirements, based on expenditure and potential future cost
  • Supporting the IT Service Manager with supplier management activities, such as attending suppler service meetings, preparing supplier score cards and monthly supplier MI.

Competence, Knowledge and Skills

  • Strong communication and interpersonal skills, with the ability to interact effectively at all levels of the business.
  • Excellent organisational and time management skills with the ability to effectively manage and prioritise workload.
  • Ability foster collaboration and teamwork with other departments to effectively achieve shared goals and objectives.
  • Ability to adapt to changing business needs and priorities.
  • Capable of challenging appropriately and proposing solutions to problems.
  • Collaborative team player with personable
  • Previous experience in an IT Asset management co-ordinator, specialist, or similar role.
  • Knowledge of Hardware Asset life cycle from request to disposal.
  • Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
  • Knowledge of software management practices, ensuring optimal use and compliance with licensing agreements.
  • Experience of using hardware and software asset management tools or systems.
  • Experience with Microsoft Office desktop tools (Word, Excel, Outlook)
  • Experience of Atlassian tools (JIRA, Confluence) - desirable
  • ITIL V3/4 certification - desirable

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

What we offer:

  • Generous holiday allowance increasing up to 31 days with service, plus bank holidays
  • Holiday buy/sell scheme
  • Hybrid working policy
  • Casual dress code
  • Discretionary bonus
  • Contributory pension scheme
  • Healthcare Cash Plan
  • Dedicated time for proof-of-concepts and assessing new tech
  • Support to attend conferences, events, and meet-ups
  • Buy as you earn share scheme
  • Free annual share scheme
  • Paid study support for qualifications
  • Enhanced maternity/paternity scheme from day one
  • Bike loan
  • Season ticket loan portal
  • Discounted PMI and Dental
  • Free gym
  • Paid volunteering opportunities, free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need

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