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Senior Delivery Manager

Government Digital Services -

Full-time (Permanent)
£58,800 - £70,192 (London) /£53,400 - £62,060 (National) Based on capability. The base salary of this grade is £58,800 for London and £53,400 for other locations.
Published on
22 August 2023
1 October 2023

Job description

You’ll be working in a growing cross-functional team. You’ll also be working with stakeholders both internal and across government to understand needs and to deliver new capability.

You’ll be core to making decisions that build a high performing team, adept at breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen when needed.

As a Senior Delivery Manager, you’ll:

  • lead and motivate multiple multi-disciplinary teams, helping them organise and plan their work, ensuring they deliver timely products and services that actually meet users’ needs
  • co-create and co-own plans and progress using recognised lean/agile practices, and communicate status to more senior people and users appropriately
  • provide useful and accurate delivery metrics to facilitate continual improvement 
  • facilitate an inclusive team environment where innovation and challenge are welcomed from all colleagues
  • delivery to the agreed goals, actively tackling impediments, risks and blockers, and communicating and escalating where necessary

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Person specification

We’re interested in people with experience of:

  • using agile practices to ensure the iterative and timely delivery of products and services that serve real user needs 
  • facilitating effective workshops which give a voice to all participants and provide concrete outputs that enable delivery 
  • leading successful high functioning multidisciplinary delivery teams which are aligned to the organisation’s strategic priorities and the needs of stakeholders
  • actively tackling impediments, risks and blockers, and communicating and escalating where necessary


The benefits of working at GDS

There are many benefits of working at GDS, including:

  • flexible hybrid working with flexi-time and the option to work part-time or condensed hours
  • a Civil Service Pension with an average employer contribution of 27%
  • 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
  • an extra day off for The King’s birthday
  • an in-year bonus scheme to recognise high performance
  • career progression and coaching, including a training budget for personal development
  • paid volunteering leave
  • a focus on wellbeing with access to an employee assistance programme
  • job satisfaction from making government services easier to use and more inclusive for people across the UK
  • advances on pay, including for travel season tickets
  • death in service benefits
  • cycle to work scheme and facilities
  • access to children's holiday play schemes across different locations in central London
  • access to an employee discounts scheme
  • 10 learning days per year
  • volunteering opportunities (5 special leave days per year)
  • access to a suite of learning activities through Civil Service learning

GDS offers hybrid working for all employees. This means that everyone does some working from home and also spends some time in their local office. You’ll agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

Things you need to know

Selection process details

The standard selection process for roles at GDS consists of:

  • a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
  • a 60 minute video interview
  • a presentation/task - full details will be provided to those invited to interview

Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours

  • leadership
  • communicating and influencing
  • working together
  • making effective decisions
  • delivering at pace

We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Digital, Data and Technology Profession Capability Framework for the Senior Delivery Manager role.

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Feedback will only be provided if you attend an interview or assessment.

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