Infrastructure Engineer (Oracle)

Our work is challenging, high profile but also very, very rewarding.

It’s important that we build a diverse workforce that reflects the society we serve and provide an inclusive environment for all. We value everyone's skills and provide a creative and supportive workplace to help you do your best work and develop your career.

Shared Application Services

Shared Application Services (SAS) is a growing business area consolidating and growing our capabilities in application development and support.

We are looking to build our internal capability, reduce and replace where possible the department’s dependence on external IT suppliers.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.  Applicants can discuss any specific questions with the Vacancy Holder.

We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. We particularly welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.

Job description

An Infrastructure Engineer supports and maintains infrastructure solutions and services as directed and according to departmental policy and Home Office strategy.

You will work in a team of Infrastructure Engineers making sure services are delivered and supported as required. You work with and support third parties to provide infrastructure services and with technical architects to translate architectural designs into operations.

Person specification

Your main day to day responsibilities will be:

• building, configuring, transitioning, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions
• resolving technical problems, ensuring that technical solutions continue to meet business requirements taking accountability for actions taken and decisions made
• identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
• investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures
• working collaboratively to ensure that a set of IT products, suppliers and vendors come together to deliver an IT service
• using logical designs created by technical architects and required standards, methods and tools (including prototyping tools where appropriate) to build infrastructure solutions

This is a hands-on role, and the role will required to be on call and carry out out-of-hours work.

Other day to day activities

You will also be expected to carry out the following day to day activities:

• update and maintain technical documentation
• respond to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation
• work with well-understood technology and identify appropriate patterns
• build and test simple interfaces between systems, or work on more complex integration as part of a wider team
• Incident management and reporting
• Route cause analysis.

Essential Skills

You’ll have a demonstrable passion for Infrastructure Engineering, with the following skills or some experience in:

• core technical concepts related to your role and ability to build solutions
• maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation
• dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution
• presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility
• building strong partnerships with diverse teams across multiple locations and technologies

Demonstrable experience of at least 4 of following technologies:

• Fusion Middleware (FMW)
• Database traditional (RDBMS/RAC, Data Guard)
• Database Cloud Service (DBCS)
• Autonomous Database (ADW/ATP)
• Data Integrator (ODI)
• Identity Cloud Service (IDCS)
• Identity and Access Management (IAM)
• Exadata
• Visual Builder Studio (VBS/VBCS)
• Integration Cloud (OIC)
• SOA Suite
• Java Cloud Service (JCS)
• Managed File Transfer (MFT)
• Oracle Cloud
• WebLogic Scripting Tool (WLST)

Desirable Skills

Ideally you will also have the following skills or experience in:

• GIT
• Continual Integration/Development (CI/CD)
• Linux and / or Windows
• REST
• HTTP/S
• Containerisation
• Terraform
• Ansible
• SSL
• Certificates
• Encryption

This vacancy is also using Success Profiles to assess your Behaviours and Experience.

Success Profiles - Candidate Overview (publishing.service.gov.uk)

Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)

Benefits

Alongside your salary of £34,350, Home Office contributes £92,745 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 
  
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King’s Birthday, rising further with service.
  • Flexible working options to enable you to achieve the work life balance that right for you including part-time, flexi time and job sharing.
  • Training and development opportunities tailored to your role.