Lead Change & Release Manager

Home Office Digital -

Full-time (Permanent)

£57,200 - £62,700 + Up to £10k Bonus, 27% Pension, Flexitime, 2 days remote

Published on

30 January 2024

Deadline

11 February 2024

Lead Change & Release Manager

? **For full job description and salary please follow the "Apply" link.** or go to the Civil Service jobs page and search ref#: 337790 ?

The IT Operations Profession at the Home Office includes a wide range of roles including Service Management, Service Architecture, Design and Transition, Change and Release, and IT Support.

As a senior member of the Data Services and Analytics (DSA) team, you will:

Play a leading role in the management of IT related Release to Services within the Home Office.
Expected to navigate the complex landscape of technologies, 3rd party suppliers, internal and cross-government teams in order to provide a key service within DSA.
Need to be able to make difficult decisions based on information gathered and effectively assess risk, applying process, methods, tools and applications to provide the best possible availability and performance from the technology.
Set the strategy for the small Release Management team, deciding areas of focus / priority, ensuring that processes are well-documented and reflective of best practice / needs of DSA; and agreeing templates / frameworks for process variations that might be applicable across products & services.
And much more … go to the Civil Service jobs page and search ref#: 337790 for full list...

Your main day to day responsibilities will be:

Leading the team to oversee the process of release, allocating workload and acting as the highest escalation point if there are any issues
Providing specialist advice and being responsible for the approval, prioritisation and refusal of major Release Requests, ensuring all authorised releases maintain the integrity of the IT architecture and are within budget and resource constraints.
Overseeing teams to ensure that services are delivered by the team and suppliers within defined timescales and are well documented.
Developing policies, processes and procedures in line with best practice to deliver quality services, seeking ways to automate and draw on efficiencies from other Service Management areas where possible.
Providing reporting to senior IT Operations and wider DDaT management, representing the function on various boards and forms of governance
Driving continual service improvements through the measurement and challenge of services and processes, using tools and capability to automate where appropriate, and reflecting on outputs from Post Implementation reviews.
… see go to the Civil Service jobs page and search ref#: 337790 for full list....

Due to business requirements this post is full-time, compressed hours and flexible working are available.

? Closing Date: 11:55 pm on Sunday 11th Feb 2024

? Please note this role is based in the office three days a week in either Manchester or Sheffield

? What you'll bring... ?

You'll have a demonstrable passion for change management of a service, with the following skills or strong experience in:

Developing, implementing and adhering to ITIL v3 / v4 management processes and procedures
Performing a similar role within the Civil Service or at other organisations
Excellent communication and interpersonal skills, with a proven ability to communicate effectively and professionally
Proven ability to lead and manage large teams
Proven ability to build and manage relationships with suppliers and senior stakeholders
Excellent analytical and problem-solving skills
Deeply customer-focused
Ability to work with both agile and waterfall teams
Understanding of Agile and DevOps principles within a Product-centric delivery model

… For more detailed Job description please go to the Civil Service jobs page and search ref#: 337790

? What we offer ?

Salary: National: £57,200 min - £62,700 max.

This post is eligible for an additional skill allowance up to £9,950 per annum

Alongside your salary of £57,200 (min), Home Office contributes £15,444 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 26.6% and 30.3%, depending upon salary

We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. We particularly welcome applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.

? Please note for this role you will require a SC clearance. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years and have the right to live and work in the UK without the need for sponsorship. ⚠

? Some of the benefits our employees love ?

A Civil Service pension with employer contribution rates of between 26.6% and 30.3%, depending upon salary.
Season ticket loans and rental deposit loans
Cycle to work and payroll giving
Employee discounts - including a huge number of retailers (via the Edenred platform), Microsoft Home Use programme and gym membership
A variety of staff recognition schemes including thank you vouchers
Health and wellbeing initiatives including monthly mindfulness sessions
Staff support networks
Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid
Maternity and adoption support leave (paternity leave) of 2 weeks full pay
Up to 5 days paid leave for volunteering
Study leave and support for studying for a qualification or other accredited development relevant to your role.