Infrastructure Site Reliability Engineering Manager

MusicMagpie -

Full-time (Permanent)

Infrastructure Site Reliability Engineering Manager

Stockport, SK1 3SW

About us:
Entertainment Magpie (musicMagpie (UK) & Decluttr (US)) is an international tech business at the forefront of the global recommerce revolution, allowing customers to make the choice to both buy & sell from a service that is ‘Smart for You and Smart for the Planet’.

The company is the number 1 phone recycler in the UK and growing in the US every day! Winning the What Mobile Awards 5 years in a row, as well as Tech Radar’s Mobile Choice Awards for the last 2 years. In addition to this, the company also surpassed 162,000 reviews on Trustpilot. The first company in the world to surpass ten million eBay feedback (8M UK, 2M US) as well as being the biggest third-party seller in the world on Amazon, exporting to buyers in 140 countries around the world. Alongside this, we also specialise in media, books and games consoles!

Rewarding, down to earth, inclusive and supportive.
Our values: we care, we make a difference, we’re better together, we innovate and we work in an environment where we all thrive.

The role:
We are looking to recruit an Infrastructure Site Reliability Engineering Manager.
Your role will unlock the significant benefits expected; improved application availability, improved business continuity at low cost, elastic scaling and commodity pricing that enables the business to only pay for what it needs. Along with the migration of on-prem to best-in-class infrastructure you will work with the technology teams to build, understand, and maintain their own infrastructure you will be a key problem-solving resource that the teams can leverage your expertise of Azure.

Key skills:

  • In-depth experience with at least one major cloud provider (Proffered Azure)
  • Demonstrated DevOps and software engineering skills in Terraform.
  • Competent with legacy & Cloud infrastructure.
  • Competent VMWARE experience
  • Competent networking experience.
  • Configuration and licence management with 3rd parties
  • Focus on the reliability and performance of applications, but also of the wider perspective on the needs and priorities of the business
  • Maintain existing infrastructure with a view to future developments
  • Help with the integration of Microsoft Azure services into operations including monitoring, automation, standardisation of methods/procedures
  • Managing alerting across a host of systems
  • Server maintenance
  • Create and update documentation around cloud services, infrastructure and platform systems
  • Consistently exercise independent judgment

About you:

  • Knowledge of a broad range of IT infrastructure technologies
  • Application Performance Monitoring and Root Cause Analysis
  • Strong communication and organisation skills to work with our teams
  • Ability to engage with a broad range of people from front-line architects and operations to high level business users
  • Experience using Cloud services such as Amazon Web Service (AWS) or Microsoft Azure
  • Experience supporting live services and managing service outages
  • Computer science degree
  • Infrastructure and networking experience (preferred)


  • Pension
  • Free parking
  • State of the art facilities

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