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Startup Activator Session Two: CX Trends and Building Your CX Strategy For Scale

27 February 2024 14:00 - 16:00

Join Manchester Digital on Tuesday 27th February, 2024 Online for session two of our new Startup Activator programme.

The Startup Activator has been designed to help early stage startups in the Greater Manchester area to maximise success, equipping them with the tools, resources and knowledge to take their business to the next level. You can sign up for the programme here.

We will have an interactive session covering the following points:

- Why Startups can benefit from great Customer Experience. 

- Retention vs Acquisition - what matters more

- Trends in CX for 2024 and how Unicorns are approaching these. 

- Ai in CX and how to harness its capabilities

- How to build a CX strategy for your Startup

Get 6 months free of Zendesk Suite and Zendesk Sales CRM

Zendesk is a service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships. With Zendesk for Startups, Manchester Digital Startup Activator portfolio companies receive VIP benefits including 6 months of free access to Zendesk Suite and Zendesk Sales CRM, 15% off their first annual subscription and access to the community and office hours support. This offer is only available for Manchester Digital Startup Activator startups that are new customers with fewer than 100 employees and no more than Series B funding.

Key Benefits:

6 months free of Zendesk Suite and Zendesk Sales CRM (any edition)

15% off first annual subscription after initial 6 month free period

VIP access to our community programs, experts, and events

Our partners

Thank you to our event partners:


At Manchester Digital, we believe in creating an inclusive and diverse community where everyone feels welcome and valued. We are committed to ensuring that all our event attendees have a safe, enjoyable experience that meets their needs. We invite all attendees to contact us if they have any dietary requirements, accessibility needs, or neurodiversity requirements, or if they require accommodations to respect their cultural or religious needs during their visit. We believe that by working together, we can create an environment that is welcoming to all and allows everyone to fully participate in our events. If you have any questions or concerns, please do not hesitate to contact us. We are always happy to hear from you and to work with you to ensure that our events are accessible and inclusive for everyone.

You can download our Code of Conduct here.

27 February 2024 14:00 - 16:00

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