The mergence of online and in-store - how to create a seamless customer journey 

This event has now ended.
10 June 2021 15:00 - 15:45

Join experts from across retail and technology to discuss the importance of a seamless customer journey, the do’s and don’ts of customer experience and the future of the retail experience both online and in-store. From creating the right retail culture, to providing the right tech for customers and staff, our panel will explore the latest and future trends both on and off the high street.  


  • Craig McCalley, MD of Product Information Management platform firm, Pimberly
  • Emma Reed, Ex Head of Buying for ASOS turned Fashion Retail Lead at Retail Remedy   
  • Philip Dorrell, Retail expert and Co-Founder of Retail Remedy
  • Alister Harris, Owner of digital customer interaction specialists, Lokulus 

10 June 2021 15:00 - 15:45

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