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Junior Delivery Manager-Department of Health and Social Care

Government Digital & Data -

Full-time (Permanent)
Published on
10 May 2024
27 May 2024

Junior Delivery Manager

Department of Health and Social Care

Apply before 11:55 pm on Monday 27th May 2024


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Department of Health and Social Care Logo


Reference number




Leeds - £32,188, London - £36,244

A Civil Service Pension with an average employer contribution of 27%

Job grade

Higher Executive Officer

Contract type


Length of employment

This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs (Secondment).

Business area

DHSC - Chief Scientific Advisor Group - CDO - Central Data Office

Type of role

Administration / Corporate Support
Business Management and Improvement
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available


Leeds, London

About the job

Job summary

The Department of Health and Social Care (DHSC) helps people live more independent, healthier lives for longer. We lead, shape and fund health and social care in England, making sure people have the support, care and treatment they need, with the compassion, respect and dignity they deserve.  

The Chief Data Officer’s (CDO) Directorate is a new directorate that sits within the Chief Scientific Advisor Group. This new function is responsible for setting the approach to and direction and ambition of all data related services, platforms and projects within DHSC.  

It will deliver corporate and ministerial data services, lead cross-Whitehall data relationships, drive improvements and innovations in the department’s use of data and develop, define and promote the department’s role and purpose with respect to data across the Department of Health and Social Care and its Executive Agencies (EAs).  

CDO is responsible for the Migration of OHID Products (MOP) Programme a highly complex transformational programme of work to transition analytical products, systems and processes on to new infrastructure and support systems. 

This programme of work is a mix of migration, transition, consolidation, adaption and transformation of existing data and digital products systems and processes. We intend to both ‘move and improve' the systems and processes that support our health intelligence and analysis provision.

We are recruiting to the post of Junior Delivery Manager. The post holder will support the Programme Delivery Manager, by managing discreet projects within the programme of work, supporting governance arrangement and reporting, supporting project oversight and management, stakeholder engagement and administrative support for meetings.

You will have some experience managing projects or in an administrative support role. 

Job description

This role is critical in supporting the delivery of the Migration of OHID Products (MOP), an essential programme of work to move and improve the Department's data and analytical products and processes, making them fit for the modern data and digital age.  This programme is a significant piece of work in the CDO Portfolio.

As Junior Delivery Manager,

  • You will have great communication and engagement skills, a sound foundation in project management principles and practice and the ability to organise your own workload.
  • Arrange and manage meetings to enable sound governance and communications regarding the programme of work.
  • You will be required to support the management and delivery of the MOP Programme of work and sub projects.  Supporting with governance, planning, delivery, financial and contractual monitoring and risk management.  
  • You can act as the point of contact for contracted suppliers.
  • Understand appropriate internal contacts and processes within a government department and understand how and when third parties should be brought into digital, data and technology projects.
  •  You can communicate effectively with technical and non-technical stakeholders, support and host discussions within a multidisciplinary team, with potentially difficult dynamics and be an advocate for the team externally, managing differing perspectives.
  •  You understand the financial impact of the work you do, and can derive costs and understand how budgets are built.
  •  You can actively address internal risks and issues and know when to escalate them, set the team cadence and tempo, ensuring it is sustainable, track, manage, escalate and communicate dependencies, understand how the risks, issues or dependencies impact the work of a team.
  •  You can understand the importance of planning and forecasting and show an awareness of the different ways to develop a plan. You understand the importance of feedback.

Person specification

As Junior Delivery Manager your responsibilities will be to: 

  • Support and co-ordinate the governance of the programme of work by arranging, facilitating governance meetings including setting dates/venues, co-ordinating Agendas, papers and notes and following up on actions.
  • Record and report risks for the programme and sub projects, escalating to the product owner or governance board as required.
  • Support planning and delivery of projects, including monitoring progress.
  • Support stakeholder engagement and communications.
  • Support contract management.
  • Set up and maintain systems to support the effective running of the programme.
  • Manage, support, facilitate and monitor the progress of specific projects and project teams – flagging identified risks or issues with the Product Delivery Manager or other relevant responsible officer.
  • Sets up and maintain systems and processes to support the effective running of the programme.
  • Inputs into development of business cases and proposals to establish new projects.
  • Contributes to the production of timely and accurate reports on project performance by providing progress reports on specific actions.
  • Analyse assessments and project reports, taking appropriate action to resolve failures to meet project standard or escalate to senior project manager.
  • Develop and maintain stakeholder relationships at all levels.
  • Work collaboratively across teams and functions.
  • Line management of staff at EO and AA/AO levels if relevant to post.
  • Undertake a program of continual professional development.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate.

You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements.

Key Skills and Experience Required:


You will have;

  • As a minimum GCSE Maths and English grade A-C or equivalent.
  • Demonstrable project management experience.
  • Excellent organisational skills and the ability to manage tight and sometimes conflicting deadlines. Able to prioritise own workload and negotiate with stakeholders.
  • Experience in meetings management including the setting up of and administration for meetings and governance processes i.e. Agenda, papers, notes, times and venues.
  • Excellent communication and engagement skills able to liaise with a range of stakeholders.
  • Ability to record and report on project progress, risks, issues and compliance, and draft outline timeframes and budgets.
  • Excellent communication and presentation skills written and verbal.
  • Working knowledge of Microsoft office including word, excel, PowerPoint and outlook.
  • Open to learning and development opportunities and continual professional development.
  • Understanding of and commitment to equality and diversity.


  • Completed a Degree, HND/HNC or Level 5-7 Apprenticeship in business admin or project management or industry standard qualification.
  • Experience in change management
  • Experience with project management tools and techniques such as JIRA/Confluence/Trello or other similar software.
  • APM Accredited to foundation level (or equivalent such as PRINCE/Agile, Six Sigma).
  • Knowledge or experience managing contracts or supporting procurement activities.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Changing and Improving
  • Communicating and Influencing
  • Delivering at Pace


Alongside your salary of £32,188, Department of Health and Social Care contributes £8,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Sift date: W/C 03/06/2024

Interview date: expected W/C 17/06/2024

Interview location: By Video

The available interview slots will be released with the sift scores. 

Applications will be sifted on Behaviours, CV, and a Statement of Suitability.

Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert. Please also include a list of your relevant qualifications.

Please use your statement of suitability to (in no more than 1000 words) outline how you meet the key skills and experience required for the role as set out in the job advert. 

An initial sift based on the Lead Behaviour, Working Together, CV, and Statement of Suitability may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

At interview candidates will be assessed on Behaviours and Strengths.

To find out more about working in the department please visit our page on the Civil Service Careers Website here 

Please be aware that some travel may be required across the DHSC estate. 

Please note that applicants will require BPSS clearance.

Qualifications required for the role will be checked and verified by the vacancy holder as part of the onboarding process. You may also be asked to provide evidence that any qualifications obtained overseas are equivalent to those advertised.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. 

Terms and Conditions

Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful. 

New Entrants to the Civil Service

New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:

  • Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
  • Privilege Leave: 1 day - for the King’s birthday
  • Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
  • Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
  • Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
  • Probation: 6 month probation period

Existing Civil Service staff transferring from another Government department, on either level transfer or promotion

All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above). 

Existing DHSC staff, appointed on either level transfer or promotion

If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

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