Counter Fraud Analyst
Government Digital Services -
Job description
We are looking for people who have experience in counter fraud and enjoy working in a delivery focused, agile environment. You should be able to combine excellent analytical skills with strong communication and relationship building capabilities. You should be innovative and interested in continuing to learn and develop, whilst also being outcome and results driven.
Main responsibilities
- review and analyse alerts from live service data and our threat intelligence platform - writing suspicious activity reports and escalating where necessary
- create regular intelligence and fraud reports for a range of stakeholders, and clearly communicate relevant insights
- input to team requirements for the fraud products
- identify and implement fraud team data requirements, including creating dashboards where needed
- understand the data flows for the product, and any relevant retention periods
- conduct larger scale analysis across longer time periods
- support the development of the team strategy
- create runbooks to ensure a standardised BAU operation
- lead on engagement with a range of stakeholders across the programme and government
- remain alert to emerging fraud issues and trends
Person specification
While we are looking for individuals who meet as many of these criteria as possible, we may consider applicants with strong skills in certain areas but less experience in others.
Essential
- experience working in a counter-fraud role
- strong analytical skills to identify patterns, trends and insights from multiple data sources and large datasets
- ability to present data analysis and insights using appropriate visualisation methods
- strong communication skills, with the ability to communicate complex ideas (including data insights) in an clear and engaging way
- ability to build effective relationships with people within the programme and across government
- experience in using transaction monitoring systems and case management systems
- experience working in a complex and fast-moving environment
Benefits
The benefits of working at GDS
There are many benefits of working at GDS, including:
- flexible hybrid working with flexi-time and the option to work part-time or condensed hours
- a Civil Service Pension with an average employer contribution of 27%
- 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
- an extra day off for The King’s birthday
- an in-year bonus scheme to recognise high performance
- career progression and coaching, including a training budget for personal development
- paid volunteering leave
- a focus on wellbeing with access to an employee assistance programme
- job satisfaction from making government services easier to use and more inclusive for people across the UK
- advances on pay, including for travel season tickets
- death in service benefits
- cycle to work scheme and facilities
- access to children's holiday play schemes across different locations in central London
- access to an employee discounts scheme
- 10 learning days per year
- volunteering opportunities (5 special leave days per year)
- access to a suite of learning activities through Civil Service learning
GDS offers hybrid working for all employees. This means that everyone does some working from home and also spends some time in their local office. You’ll agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.
Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Things you need to know
Selection process details
The standard selection process for roles at GDS consists of:
- a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
- a 90 minute video interview - this includes an assessment
Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.
In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.
For this role we’ll be assessing you against the following Civil Service Behaviours:
- seeing the bigger picture
- communicating and influencing
- making effective decisions
- delivering at pace
Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Feedback will only be provided if you attend an interview or assessment.
