Delivery Manager

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

1. joining up public sector services
2. harnessing the power of AI for the public good
3. strengthening and extending our digital and data public infrastructure
4. elevating leadership and investing in talent
5. funding for outcomes and procuring for growth and innovation
6. committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need

We are recruiting for a Delivery Manager to be part of the Government Digital and Data Workforce and Capability Division.  

We are focused on ensuring that the government has the right people and skills to deliver digital transformation. We aim to increase our ability to attract, recruit, develop and retain world leading digital talent who will go on to develop user-centred public services. 

This challenge is one of the most pressing and exciting in government, and one that is critical to government modernisation and reform. 

We are a dynamic and growing team of capability, digital and data professionals responsible for setting strategy and delivering for the 25,000+ digital makers, future talent, and the wider civil service. We are committed to building and continuously developing a culture that is inclusive, always learning, enthusiastic, supportive, and ultimately a place where our people can perform and develop to their very best. It is important that your personal value set aligns with this ambition. 

Job description

As a Delivery Manager, you will be at the heart of supporting transformation of the Government Digital and Data Capability Framework, a product that describes the digital and data roles and skills in government. 

Our delivery professionals work on a diverse range of projects, products and services within GDS and across government departments. We’re looking for people with strong interpersonal skills who enjoy working in a demanding, high profile agile environment. We’re looking for people who are passionate about agile working, who care about technology and who know how to make projects succeed. And we want people who believe that how you work is as important as what you deliver. 

As a delivery manager you will: 

• review and iterate delivery methods and approaches to team and agile working 
• support the product manager and work with a multidisciplinary team to ensure the Capability Framework meets user needs and government design principles and focuses on what is important
• help to manage development of the related Senior Civil Service (SCS) part of the framework
• establish relationships with capability leads, profession leads and technical specialists across government, so that we can develop the framework and effective learning products
• bring together teams, ensuring they are motivated, collaborating and working well to maintain delivery momentum
• make sure that teams understand their mission, vision and goals, and that these align across the organisation
• communicate and visualise progress towards these goals
• manage, communicate and address risks, issues and dependencies
• coordinate stakeholder engagement, liaising with cross-government and external parties to ensure strategic
• encourage the team to be self-organising, and coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and technique 

To learn more about what Delivery Managers do in government, please review the Government Digital & Data Capability Framework.

Person specification

We’re interested in people who: 

• use agile practices to ensure the iterative and timely delivery of user-centred products in a fast-paced environment, amid ambiguity and changing priorities 
• facilitate collaborative and inclusive workshops to enable delivery progress
• have excellent communication skills and proven experience of dealing with a wide range of stakeholders to deliver results, with evidence of high personal impact.
• proactively address, communicate and when appropriate escalate risks, issues, blockers and dependencies
• understand the product life cycle and apply it appropriately
• can balance cost and value and making decisions that reflect both budget constraints and user priorities.

Benefits

There are many benefits of working at GDS, including:

• flexible hybrid working with flexi-time and the option to work part-time or condensed hours
• a Civil Service Pension with an average employer contribution of 28.97%
• 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
• an extra day off for the King’s birthday
• an in-year bonus scheme to recognise high performance
• career progression and coaching, including a training budget for personal development
• paid volunteering leave
• a focus on wellbeing with access to an employee assistance programme
• job satisfaction from making government services easier to use and more inclusive for people across the UK
• advances on pay, including for travel season tickets
• death in service benefits
• cycle to work scheme and facilities
• access to an employee discounts scheme
• 10 learning days per year
• volunteering opportunities (5 special leave days per year)
• access to a suite of learning activities through Civil Service learning

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk 

Office attendance
The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.
DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

Things you need to know

Selection process details

The standard selection process for roles at GDS consists of:

• a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
• a 60 minute video interview.

Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.

In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is:

• use agile practices to ensure the iterative and timely delivery of user-centred products in a fast-paced environment, amid ambiguity and changing priorities

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours: 

• communicating and influencing
• managing a quality service
• delivering at pace

We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Delivery Manager role:

• planning
• making a process work
• financial management

Recruitment Timeline

Sift completion: Wednesday 15th October 2025

Panel interviews: starting Wednesday 22nd October 2025

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Sponsorship

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Feedback will only be provided if you attend an interview or assessment.