Business Analyst

Do you enjoy working within a fast-paced challenging environment, with opportunities to grow?

We are looking for a Business Analyst who will work as part of our agile cross functional software engineering teams in Digital Delivery.

A passionate and enthusiastic forward thinker, you will work closely with CDL’s Digital clients, alongside our Product Owners, analysts, and software engineering teams to identify and analyse business requirements and support application and process changes through the delivery lifecycle.

As part of a growing community of practice you will receive coaching and mentoring from other team members and there will be numerous opportunities to expand and increase your skills within an Analyst role.

About CDL
CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.

We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.

In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!

Basic Responsibilities

• Elicit and document business requirements, writing user stories and working with the product owner to ensure that there is a prioritised backlog of work.
• Participate in defining and proposing solutions to business problems.
• Proactively demonstrates willingness to learn and increase their knowledge of CDL's family of products.
• Ability to state a problem formally, concisely, and clearly to then help derive a solution.
• Collaborate and actively contribute to Agile ceremonies such as stand-ups, planning sessions and retrospectives.
• Produce documentation including diagrams using relevant diagramming tools.
• Understanding the software development lifecycle
• Experience of working in cross functional teams
• Confidence when using JIRA. 
• Familiarity with AWS Cloud Solutions

Specific Responsibilities

• Actively participate and contribute to the Analyst community of practice, sharing experiences and knowledge with other analysts
• Maintain and increase knowledge of design processes, tools, analysis best practice and architecture of CDL applications.
• Operate with a continuous improvement mindset towards the products they look after.
• Liaise with Product Owners to identify value and develop requirements.
• Develop requirements storyboards and write user stories with the squad.
• Work with the squad to refine backlog and prepare tickets for sprint planning using INVEST criteria.
• Carry out incident management and investigation based on set priorities. 
• Work with cross functional teams to solve problems and develop solutions.
• Write scoping briefs and solution design documents.
• Contribute to a BA community of practice to improve skills and working practices.
• Facilitate workshops in person and online.
• Manage technical, product and business stakeholder groups.

Benefits

Salary

The salary for the role of Business Analyst pays between £30,000 to £37,000p.a. providing a fantastic opportunity for career progression through CDL’s clearly defined career framework (https://progression.cdl.co.uk/).

Your growth and advancement within CDL are only limited by your own ambition and effort.

Benefits 

• Hybrid Working (2 Days a Week in the office - SK4 2HD)
• Truly flexible working.
• 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
• Top employer for 9th year running
• Excellent training and development platform
• Opportunities for career progression
• Health and Wellbeing programme
• Virtual activities, lunch and learns, coffee mornings and meetups.
• Life and health assurance
• Electric Vehicle Scheme
• Established Recognition Award System
• Great Parental Benefits
• Diversity and Inclusion network 
• Pension scheme
• Community projects and volunteer days 
• Refer a friend bonus 

Campus Benefits:

• On-site free parking
• Open plan modern offices
• Quiet Spaces are also available
• Shuttle bus to and from the station
• Subsidised restaurant
• Games room and chill out zone
• Annual Hackathon & Deep Racer Events
• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
• Car wash, barber, yoga classes, boot camp and massage services all on site
• Cycle to work scheme
• Shower and dry rooms

Diversity and inclusion
We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.

CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and  welcome the opportunity to discuss flexibility requirements and workplace  adjustments with all our applicants.

About CDL Software

The UKs biggest insurance retailers rely on CDLs trend setting solutions to drive success and growth. Our ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.