Business Analyst

Do you enjoy working within a fast-paced challenging environment, with opportunities to grow?

We are looking for an Agile Business Analyst with technical competencies to join our Data product family to deliver a robust analysis service which meets the demands of our business and clients, working with our diverse technology solutions and cross functional development teams. The role requires collaboration with our Product teams, business stakeholders and technical teams, playing a key role in shaping our current and future technology and product delivery.

This role sits within an Agile development squad but there is also a requirement to work at a project level based on business demand. This role involves working closely with various departments to understand their needs, identify system requirements, and ensure the effective integration of third-party technology solutions.

By working with the Product and Software Engineering Teams, the successful candidate will clearly analyse, document, and manage requirements, help to define problems, and get buy-in from stakeholders to identify viable business solutions across the full product lifecycle.

About CDL
CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.

We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.

In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!

Key Responsibilities

• Research into feasibility of requests, elicit and gather requirements and produce system documentations including diagrams using relevant modelling tools.
• Work collaboratively with the squad to break down features into user stories and shape these into feasible solutions for delivery.
• Work on cross-functional projects to ensure seamless integration of new systems and technologies.
• Ensure user stories meet the squad’s agreed Definition of Ready/Done.
• Assist the Product Owners with definition of the Product Roadmap, MVPs, and features.
• Assist the Product Owners with providing the data to support more informed prioritisation.
• Take ownership for prioritised analysis of internal and external customer support issues within the squad, collaborating with squad and stakeholders in the support process, to deliver resolutions to incidents and problems.
• Facilitate agile ceremonies, such as Requirements Capture, Impact Assessments, Backlog Refinements & Retrospectives.
• Ensure effective written and verbal communication with clients as part of your analysis, and with Product Owner and squad members, raising issues when necessary.
• Coach and mentor Junior Analysts in both analysis skills and applications knowledge.
• Be organised and able to work in a fast-paced environment, ability to manage workload and push back where needed.
• Maintain knowledge of design processes, tools & standards, analysis best practice.
• Contribute to initiatives and continuous improvement of working practices within squad and department.
• Support the Business Analysis community of practice, sharing knowledge, skills, and experience to improve the business analysis processes and deliverables.
• Take ownership of your personal development, ensuring that your objectives align with the company strategy.

Skills Knowledge and Expertise

• Systems analysis and business analysis capabilities.
• Ability to understand a complex system quickly.
• Experience operating in a cross functional environment.
• Requirement gathering and documentation experience.
• Full understanding of the software development lifecycle.
• Excellent written and verbal communication skills.
• Experience working in a cross functional development team.
• Understanding of agile frameworks like Kanban and Scrum.
• Good understand of cloud technologies like AWS or Azure
• Knowledge of JIRA or similar.
• Expected to pass AWS Cloud Practitioner Certification before Probation

Benefits

Salary

The salary for the role of Business Analyst pays up to £43,000, providing a fantastic opportunity for career progression through CDL’s clearly defined career framework (https://progression.cdl.co.uk/).

Your growth and advancement within CDL are only limited by your own ambition and effort.

Benefits 

• Hybrid Working (2 Days a Week in the office - SK4 2HD)
• Truly flexible working.
• 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
• Top employer for 9th year running
• Excellent training and development platform
• Opportunities for career progression
• Health and Wellbeing programme
• Virtual activities, lunch and learns, coffee mornings and meetups.
• Life and health assurance
• Electric Vehicle Scheme
• Established Recognition Award System
• Great Parental Benefits
• Diversity and Inclusion network 
• Pension scheme
• Community projects and volunteer days 
• Refer a friend bonus 

Campus Benefits:

• On-site free parking
• Open plan modern offices
• Quiet Spaces are also available
• Shuttle bus to and from the station
• Subsidised restaurant
• Games room and chill out zone
• Annual Hackathon & Deep Racer Events
• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
• Car wash, barber, yoga classes, boot camp and massage services all on site
• Cycle to work scheme
• Shower and dry rooms

Diversity and inclusion
We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.

CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and  welcome the opportunity to discuss flexibility requirements and workplace  adjustments with all our applicants.

About CDL Software

The UKs biggest insurance retailers rely on CDLs trend setting solutions to drive success and growth. Our ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.