Lead Technology Delivery Manager

As a Lead Technology Delivery Manager, you will be accountable for the performance of multiple teams working to deliver technology products and services. You will set up your teams for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually push for better ways of working within and between teams, leading to better outcomes.

As a leader in the Home Office Technology Delivery community, you'll share knowledge and experience with colleagues across the department and wider Government, building skills, advising others, and applying good practice and standards. You will support the UK's security and prosperity through the products and services that your teams deliver.

The Migration and Borders Technology Portfolio (MBTP) are an award-winning delivery partner in the Digital, Data and Technology (DDaT) directorate. We drive digital ambitions, design appropriate solutions and deliver digital services quickly and effectively. Our work makes a real difference in helping the Home Office achieve its ambitions to keep citizens safe and the country secure.

What you will do

• Take responsibility for delivery of technology products and services across multiple teams, facilitating and coaching in the most appropriate methodologies for complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
• Lead delivery within cost and time constraints, ensuring that realistic plans are maintained. Ensure regular, accurate communication with stakeholders and engagement with appropriate governance.
• Develop and bring together motivated, functioning teams, empowering cross-team collaboration and joined-up delivery. Monitor the health of interactions between teams and resolve issues.
• Ensure that risks are identified, their impact and probability are understood, and mitigations are in place, involving specialists where necessary.
• Identify and understand stakeholder groups and their needs. Develop stakeholder engagement strategies and plans and lead teams in executing them.
• Work proactively with suppliers involved in delivery, monitoring their performance, and collaborating to resolve issues. Help to improve supplier management processes.

What you will bring

• Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
• Facilitating the delivery of technology products and services throughout their lifecycle, across multiple teams.
• Bringing teams together to work towards common goals, identifying and rectifying issues in the links between them.
• Identifying, prioritising, and managing risks, issues and dependencies.
• Leading teams in understanding and communicating with technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships.
• Engaging with suppliers, monitoring their performance, and resolving problems.
• Managing the delivery of physical technology infrastructure, including hardware and equipment in operational environments.
• Coordinating the deployment and integration of technology solutions in operational environments.

Why join us

• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King's Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
• Learn more about our Benefits - Home Office Careers

Additional Information

This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.

Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application.