Senior Technology Delivery Manager

As a Senior Technology Delivery Manager, you will be accountable for the delivery of outcomes through the technology products and services delivered by multiple teams. You will set up your teams for success and represent the delivery of outcomes to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will ensure that decisions across teams are made efficiently and effectively by helping teams to engage appropriately with governance.

As a senior member of the Home Office Technology Delivery community, you'll share knowledge and experience with colleagues across the department and wider Government, building skills and applying good practice and standards. You will support the UK's security and prosperity through the products and services that you help to deliver.

We are seeking to fill key roles in a number of programmes and projects. The roles include managing team(s) working with a variety of internal and external suppliers, teams and functions. The roles will manage risk and complex dependencies and will require excellent skills in collaboration, roadmap and plan alignment and communication with a wide range of technical and non-technical stakeholders.

1 role will focus on delivery of time critical decommissioning activities with many complex dependencies in a highly constrained resource environment.

3 roles will work alongside other Senior Technical Delivery Managers, within the Biometric multiple solution environments, situated both within AWS Cloud and Matcher Platform infrastructures. These roles will be responsible for the end-to-end technical delivery, whilst working within the governance structure in place, candidates will be required, at times, to think 'outside the box'.

What you will do

• Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
• Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
• Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
• Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
• Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

What you will bring

• Communicating and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships (lead essential criteria).
• Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
• Facilitating teams in the delivery of technology products and services throughout their lifecycle.
• Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
• Identifying, prioritising and managing risks, issues, assumptions and dependencies.
• Monitoring the performance of suppliers and acting as a point of contact with them.

Why join us

• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King's Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Learn more about our Benefits - Home Office Careers

Additional Information

This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.