In conversation with the Competition and Markets Authority (CMA), hosted by Weightmans.

The behavioural science is clear - erosion of consumer trust damages reputation and negatively impacts B2C sales. When consumers trust the information in front of them, they spend more confidently. Fair dealing businesses thrive. These natural incentives are now bolstered by the CMA’s strengthened enforcement powers. Join us in Manchester for an afternoon exploring what the new consumer enforcement regime means for your business or the businesses you advise covering issues including fake/ misleading reviews, unfair terms and AI tools.

What you'll gain:

• insight from the CMA: Hayley Fletcher, Senior Director of Consumer Protection, will set out the CMA's approach to consumer enforcement, the current landscape, how to engage with the CMA and what to expect going forward
• practical perspectives: legal and industry experts will share compliance guidance drawing on expertise and recent research 
• your questions answered: put your questions directly to the panel
• networking: connect with fellow business leaders and advisers from across the North West