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Customer Service Specialist (Hybrid)
Manchester

Welcome to Zopa. Welcome to better banking all round.  Combining the reliability of a high street bank with the ease of app-based banking, we aim to offer our customers more value than both.  Founded in 2005, we’re now trusted by over 1.5 million people across the UK to help them make the most of their money. We’ve lent out over £13 billion, look after more than £5 billion in savings, have 600,000+ customers using our credit card and are proud to be rated Excellent on Trustpilot from 30,000+ reviews.  Along the way, we’ve picked up a stack of awards for our loans, credit cards, car finance and savings products — but despite all that experience, we’re still just getting started.  In 2025, we launched our Biscuit bank account — a current account that’s much sweeter than the average. Customers can open an account in minutes and with interest on balances, cashback on bills, an exclusive savings rate and everything managed effortlessly in our app, it’s built to help our customers get more dough with less effort.  In August we announced the opening of our new office in central Manchester, representing our ambition to grow our footprint across the UK and reflect our ongoing investment in innovation and talent. The Zopa Manchester office will initially provide space for 50+ employees, with roles focused on product, engineering, and specialist operations. It could grow tenfold to over 500 staff over time. 

Zopa Bank
Software Engineering Team Lead
Salford

About usAJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion.  Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.Dale joined the Technology Department at AJ Bell in 2008 as a Test Analyst. Since then, he has been a member of a number of tech teams, including IT Service Desk and Data MI. He is now on the Business Intelligence Team, where he is responsible for nine developers.Dale’s story is typical of our Technology Department – it’s a place that’s always evolving, innovating and adapting to change, and these qualities have been absolutely crucial in AJ Bell’s response to the coronavirus pandemic. In this recent video chat, Dale explains how the department mobilised the business to work remotely when the pandemic first hit, whilst continuing to focus on driving forward new technologies for our customers.

AJ Bell
Information Security GRC Manager
Salford

About usAJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion.  Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.Dale joined the Technology Department at AJ Bell in 2008 as a Test Analyst. Since then, he has been a member of a number of tech teams, including IT Service Desk and Data MI. He is now on the Business Intelligence Team, where he is responsible for nine developers.Dale’s story is typical of our Technology Department – it’s a place that’s always evolving, innovating and adapting to change, and these qualities have been absolutely crucial in AJ Bell’s response to the coronavirus pandemic. In this recent video chat, Dale explains how the department mobilised the business to work remotely when the pandemic first hit, whilst continuing to focus on driving forward new technologies for our customers.

AJ Bell
Senior Frontend Engineer
Salford

About usAJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion.  Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.Dale joined the Technology Department at AJ Bell in 2008 as a Test Analyst. Since then, he has been a member of a number of tech teams, including IT Service Desk and Data MI. He is now on the Business Intelligence Team, where he is responsible for nine developers.Dale’s story is typical of our Technology Department – it’s a place that’s always evolving, innovating and adapting to change, and these qualities have been absolutely crucial in AJ Bell’s response to the coronavirus pandemic. In this recent video chat, Dale explains how the department mobilised the business to work remotely when the pandemic first hit, whilst continuing to focus on driving forward new technologies for our customers.

AJ Bell
Database Administrator
Salford

About usAJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion.  Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.Dale joined the Technology Department at AJ Bell in 2008 as a Test Analyst. Since then, he has been a member of a number of tech teams, including IT Service Desk and Data MI. He is now on the Business Intelligence Team, where he is responsible for nine developers.Dale’s story is typical of our Technology Department – it’s a place that’s always evolving, innovating and adapting to change, and these qualities have been absolutely crucial in AJ Bell’s response to the coronavirus pandemic. In this recent video chat, Dale explains how the department mobilised the business to work remotely when the pandemic first hit, whilst continuing to focus on driving forward new technologies for our customers.

AJ Bell

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