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Head of Agent Academy

Agent -

Full-time (Permanent)
Up to £45,000
Published on
24 November 2022
4 December 2022


This is Paul, founder of Agent Academy. 

First of all, thank you so much for taking the time to look at this opportunity to work with us.

Like any big decision in life, it’s important to have all the information at hand so you can be sure the career choice you make is the right one. I’ve put together some essential ‘must-knows’ about us and this role. It goes without saying that I could go on all day here – I promise I won’t. However, if you have any questions, please do give us a call, email, DM or drop by and speak with one of our team members about anything you’d like to know.

We established Agent Academy back in 2014. It feels like only yesterday, and what a ride it's been! We turned eight this year and the future has never looked brighter for us. We are based in the North West and our team is working across our studios in Liverpool's Baltic Triangle and Manchester's Oxford Road. 

We want to be known as the place for future talent, and we work hard to fulfil this vision, making sure the next generation have the skills, connections and experience they need to start amazing careers with employers, right here in the North West. A small but mighty team, we are proud to deliver transformative programmes that achieve a lasting impact for our learners, their future employers, and the places we call home. We want to work with team members who really care about doing a great job and making a positive difference. If this isn't you, it's probably best turning back now.

We take a creative and collaborative approach to tackling some of the most complex skills and talent challenges facing educators and employers. This includes working with universities to develop innovative approaches to connecting students with high-value future careers and working with large businesses to identify alternative approaches to attracting and nurturing their future talent. Needless to say, no two days are the same at Agent Academy.

Equality, diversity, and inclusion is at the core of everything that we do. We're not perfect but we know that if we keep listening, learning, and trying we'll only get better and make more of a difference. We want Agent Academy to be a place where everyone is welcomed, celebrated, and rewarded regardless of race, identity, postcode, accent, or anything else for that matter; a safe learning environment and workplace where everyone does well.

We have big plans for the future of Agent Academy; they really are exciting. To achieve our dreams, we must have the right people with us. If you're up for it, so are we.

That's it from me for now. The all-important job information follows next. We know that a job description never truly tells the full story of what's involved in a role. So, if you're interested you can certainly speak (in confidence and with no duty to then apply) to one of the team. They can give you the full lowdown on the role and the inside track on Agent Academy – easy, eh?

I hope to hear from you soon, and if you do apply, all the luck!



We’re looking for a forward-thinking, experienced and super-connected Head of Agent Academy. Does this sound like you?

Experienced in management and leadership, you’ll have the ability to empower the team to reach their highest potential and deliver extraordinary social impact. A strong set of personal values is essential – we are proud to be people-first and our values are extremely important to us. Yours should be to you, too.

We are looking for someone with a progressive outlook and innovative approach to business development. You will use your knowledge and expertise to harness the power of industry connections, delivering transformative learning experiences that lead to high-value employment outcomes for our learners at the same time as fulfilling the talent needs of our industry partners.

We want someone with a strategic approach, big ambitions, and the ability to execute a plan with zeal and flair to achieve exceptional results.


Leadership & Management 

Strategic responsibility - you will have the vision, insight, and sector understanding to plan and lead the direction and development of Agent Academy. You will present progress, evaluation, impact, and future plans regularly to the Board.

Team – you will be responsible for inspiring and motivating the team. Pivotal to this role is the ability to manage team performance, following a structured approach. You will be responsible for building the capacity of the team through coaching, identifying areas for training and further development as well as recruitment. You will be dedicated to enabling the team to deliver our strategic ambitions.

Business planning – you will oversee all aspects of delivery when it comes to Agent Academy's programmes. Working with the team you will schedule the tactical delivery of existing and new projects, considering team capacity, revenue generation, impact and the requirements of partners and funders.

Strategic oversight – you will be continually building your insight and understanding of the key sectors and regions we operate in. Understanding and interpreting the influence of ever-changing national and regional policy and keeping up to date with current and impending legislation, will be key.

Evaluation and compliance – your commitment to achieving excellence will promote a spirit of continual learning and improvement in the team. Working closely with the programme manager, you will oversee our compliance and evaluation processes.

Business Development 

Partnership management – you'll be the key contact and relationship manager for all our partners. This means you'll work closely with partners to understand their objectives and develop the relationship. Setting out and managing project plans, you'll ensure partner expectations are exceeded, milestones are fulfilled, and impact is realised.

New business relationships – Your ability to build upon our track record and instigate the development of new relationships, harnessing these to deliver business ambitions, will be key. Particularly you’ll focus on the development of building new connections that have the potential to evolve into partnerships with industry, universities and public sector organisations.

Recruitment partnerships – You will play a proactive role in developing partnerships with employers who are looking for support with recruitment. This will include making sure our offer is fit for purpose and delivers value to the employers who work with us to recruit new talent.

Bids and tenders – You will identify new sales and funding opportunities and, with support from the commercial director, lead the preparation of proposals, bids and tenders. You will take time to interrogate and understand the scope of the brief and formulate a bespoke response that delivers this.

Creative approach – You will continually inspire your team to think differently. Innovation will be delivered by listening to partner and industry insight, co-creating new ideas and taking a creative and solution-led approach to new projects and renewed curriculum. Your future focused outlook will result in the continued progression of Agent Academy.

Programme recruitment – You will be responsible for leading the recruitment process, making sure we are activating key relationships with referral partners and that an effective and inclusive application process is delivered. You will ensure we are forward planning in terms of our outreach and marketing activity and you'll implement a strategic plan to ensuring we are oversubscribed with applications from a diverse talent pool.

Marketing – overseeing all marketing activity with the team at Agent, you will be responsible for communicating delivery plans, business priorities and desired campaign direction. You will be responsible for the sign-off on all external communications to make sure our message is aligned with our ambitions.

Events – Knowing how to deliver outstanding events experiences that make a lasting impact on audiences is important. You will lead the development and delivery of our collaborative events programme, harnessing the power of connection and positioning Agent Academy as a leader in this space.

External relations – you'll be a figurehead and representative of Agent Academy at external events, steering groups and boards. Being a spokesperson at events and using your platform to lobby for change or align with external agendas will be crucial.


  • 3+ years of relevant experience in leadership and management.
  • 3+ years of relevant experience delivering talent development programmes in a creative, digital or tech industry and/or education setting.
  • Experience in planning and implementing processes to manage projects effectively.
  • Experience in managing a team, including supporting the development of their careers and managing their performance.
  • A demonstrable commitment to equity, diversity and inclusion with an unrivalled passion for enabling others to reach their potential.
  • A positive outlook and excellent leadership style, with the ability to understand regional and sector landscapes, and be influential at a strategic level.
  • An understanding of the career opportunities that exist in the creative, digital and tech industry.
  • Excellent networking, presentation and written communication skills – you will be expected to communicate in an articulate, accurate, and succinct way to build strong and effective relationships.
  • Ambition with a desire to succeed while enabling others to do the same!


The salary for this role is up to £45k p.a. dependent on experience and ability. 

Agent Academy is a people-focused business and it's important to us that we reward our staff. We do this by offering benefits including:

  • Flexible working
  • Free parking
  • (Numerous) office dogs
  • High-spec equipment (Mac or PC)
  • Development opportunities
  • In addition to our standard annual leave allowance, we close from 24th December right through the festive period to allow the team time off
  • Team social events (we love our food and drink)

And we’re always open to new ideas and ways of working so if this role is for you, we’d love to hear from you.

Submissions can be emailed to Sana Aboarook, operations assistant at or mailed / hand delivered to Agent Academy HQ (Manchester Studio: No 2, Circle Square, Symphony Park, Manchester, M1 ZFS or Liverpool Studio: 43 Jordan Street, Liverpool, L1 0BW)

Please quote: ‘Head of Agent Academy’ The deadline for submissions is 4th December 2022

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