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Recruitment Coordinator (Contingent Workforce Programme Office)

Cabinet Office Government Digital Service -

Full-time (Permanent)
£32,000 - £33,000 (London) / £27,750 - £29,000 (National) Based on capability. The base salary of this grade is £32,000 for London and £27,750 for other locations.
Published on
18 September 2023
25 September 2023

Contingent labour recruitment is a process heavy service and our Recruitment Coordinators manage suppliers and candidates through each step, making sure they have a great candidate experience. Coordinators will need to engage with people at all levels in the organisation building good working relationships and making sure they support our recruitment efforts to hire great people. 

This is a great opportunity for you to learn about modern contingent labour recruitment practices and market activity, engaging with people from all backgrounds in the digital space and to hone your craft as a digital recruitment professional.

As a Contingent Workforce Recruitment Coordinator you’ll:

  • have ownership of the end to end contingent labour requirements, working with a contingent workforce manager to design an effective timeline for each requirement
  • lead all contingent labour recruitment administration this includes but not limited to; pre-market consultations, diary management, logistics (meetings and visits) and room bookings for each campaign using our applicant tracking system 
  • release requirements to our contingent labour supply chain and manage applications received 
  • maintain great relationships with suppliers and meet with them regularly 
  • develop great relationships with stakeholders at all levels across the business, helping them to follow our recruitment timeline and educating them to give candidates a great experience
  • manage candidate on-boarding process ensuring timely completion and both manager and applicant are regularly updated
  • complete offers for nominated workers / contractors 
  • maintain impeccable data and produce contingent workforce recruitment reports from a variety of sources
  • work on projects with the team to continually drive improvements to our service, we like to try new things!

Person specification

We’re looking for someone who is well organised and  thrives in a busy environment where priorities change, often at very short notice. Who is an effective communicator who enjoys working with people and can quickly understand their needs.

We’ve designed this role to offer excellent development opportunities over and above its administrative function. We offer a broad overview of the digital transformation landscape of government, and is the perfect learning ground to become a specialist in digital recruitment and human resources. 

We’re interested in people who:

  • an understanding of the full contingent labour recruitment lifecycle and the role of an internal resourcing team within an organisation
  • great people skills with a background working in a professional or customer services environment, who can work with a wide range of stakeholders effectively, including external recruitment suppliers
  • are very organised and have demonstrable administration and support skills, handling a busy diary, managing conflicting priorities at the same time
  • are self starters, who can identify problems and solve them independently
  • excellent written and verbal communication, a demonstrable ability to write and communicate clearly to candidates and stakeholders, as well as the ability to escalate and communicate risks in a timely manner
  • demonstrable experience and understanding of handling sensitive information, keeping a high level of diplomacy and confidentiality with strong attention to detail 
  • are experienced in using Microsoft Office and Google Sheets


The benefits of working at GDS

There are many benefits of working at GDS, including:

  • flexible hybrid working with flexi-time and the option to work part-time or condensed hours
  • a Civil Service Pension with an average employer contribution of 27%
  • 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
  • an extra day off for The King’s birthday
  • an in-year bonus scheme to recognise high performance
  • career progression and coaching, including a training budget for personal development
  • paid volunteering leave
  • a focus on wellbeing with access to an employee assistance programme
  • job satisfaction from making government services easier to use and more inclusive for people across the UK
  • advances on pay, including for travel season tickets
  • death in service benefits
  • cycle to work scheme and facilities
  • access to children's holiday play schemes across different locations in central London
  • access to an employee discounts scheme
  • 10 learning days per year
  • volunteering opportunities (5 special leave days per year)
  • access to a suite of learning activities through Civil Service learning

GDS offers hybrid working for all employees. This means that everyone does some working from home and also spends some time in their local office. You’ll agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at 

Things you need to know

Selection process details

The standard selection process for roles at GDS consists of:

  • a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above
  • a 60 minute video interview

Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behaviours:

  • delivering at pace
  • communicating and Influencing
  • working together
  • managing a quality service

If we receive a large number of CVs we will assess you against the following criteria:

  • Have an understanding of the full contingent labour recruitment lifecycle and the role of an internal resourcing team within an organisation
  • Have experience of working with external recruitment suppliers

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Feedback will only be provided if you attend an interview or assessment.

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