2nd Line Support Engineer

Callsign -

Full-time (Permanent)
£ depending on experience
Published on
13 January 2022
31 March 2022


  • Experience supporting a 24x7 Operational environment, requiring shift support
  • Strong technical analytical and troubleshooting skills, and possess an ability to explain technical concepts
  • Good working knowledge of public cloud environments such as AWS, Azure or GCP
  • Good working knowledge of Linux operating systems and administration
  • Experience with containerisation as well as container orchestration platforms like Kubernetes
  • Experience with administering and deploying to cloud-based environments
  • Working knowledge of TCP/IP networking and app-level protocols (e.g. HTTP request/response flow and REST APIs)
  • Experience with distributed or micro services architecture, and event-driven architecture
  • Experience monitoring enterprise applications at scale, including N-tier or multi-platform applications
  • Experience with SQL and NoSQL databases
  • Experience with Infrastructure as Code (IaC) and cloud provisioning tools such as Terraform
  • Good working knowledge of version control systems such as Git
  • Experience with issue tracking and ticketing systems
  • Comfortable with command line shells (e.g. bash, zsh, etc.)
  • Working knowledge of modern scripting (programming languages such as Python would be a plus)
  • Good verbal and written communication skills

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