Senior Content Designer
Government Digital Services -
What you'll do
As a Senior Content Designer you’ll:
identify and build strong relationships with stakeholders across large-scale and high-profile projects, influencing and collaborating with them to improve content quality
create and iterate user-centred content efficiently and to a high standard
use analytics data, user feedback and user research to identify the needs of users, map user journeys and inform content strategy
review and provide direction on the work of other content designers and experts from other disciplines
manage relationships between your team and other teams in GDS to ensure consistency and share good practice
contribute to guidance for government, including content principles and patterns
contribute to the cross government and GDS content design community
help colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with content designers
Who you are
We’re interested in people with skills in:
creating, iterating, publishing and managing high-quality, user-centred content
making complex language and processes easy to understand
using analytics, user feedback, and user research to evaluate and improve content
building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
managing multiple projects and adapting to changing priorities and deadlines
providing feedback to and mentoring others to make sure they’re delivering quality work
working on the development and implementation of content strategy
reviewing and improving processes and working with content publishing systems
The selection process for this role consists of:
- An application screening process
- A task to complete
- An interview
Please note if we receive a high volume of applications we will shortlist against the leading criteria:
- creating, iterating, publishing and managing high-quality, user-centred content
Additional Information
GDS is based in Bristol, London and Manchester, and you will be working with colleagues across all three sites. GDS supports flexible working, including a balance between office and home-based working. Normally this will mean 2 days a week in the office, or more if that works better for you and the role.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
Candidates that do not pass the interview, however have demonstrated an acceptable standard will be considered for similar roles at a lower grade.
How you'll be assessed
In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. We may assess your ability, strength, experience, technical/specialist skills and behaviours.
For this role the following behaviours are the most relevant:
