Lead Outcome Technology Delivery Manager Enterprise Services – Programme Lead

As a Lead Outcome Technology Delivery Manager, you will be accountable for the delivery of outcomes through the complex technology products and services delivered by multiple teams. You will set up your teams for success and represent the delivery of outcomes to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will ensure that decisions are made through effective, efficient governance, leading to better outcomes.

As a leader in the Home Office Technology Delivery community, you’ll share knowledge and experience with colleagues across the department and wider Government, building skills, advising others, and applying good practice and standards.

You will support the UK’s security and prosperity through the technology outcomes that your teams deliver.

Main Responsibilities

Your main day to day responsibilities will be:  

• Provide portfolio‑level delivery leadership across ES, ensuring coherent oversight, coordination, prioritisation and sequencing of technology delivery across multiple teams.
• Establish and embed proportionate portfolio disciplines, including governance, reporting, delivery cadence and assurance, aligned to the maturity and risk profile of different areas and enabling effective decision‑making.
• Maintain clear visibility of delivery progress, plans, dependencies, risks and issues, ensuring realistic portfolio plans are in place and that mitigations are owned, tracked and surfaced early, with options and trade‑offs clearly articulated.
• Build strong, trusted stakeholder relationships across ES and beyond, identifying stakeholder needs and ensuring communication is regular, accurate, useful and supports informed governance and delivery confidence.
• Create the conditions for joined‑up, effective delivery, enabling cross‑team collaboration around shared goals, monitoring team interfaces, resolving issues, and supporting and coaching delivery leads to improve consistency and ways of working.
• Work proactively with suppliers and delivery partners, monitoring performance, resolving issues collaboratively, integrating third‑party activity into portfolio plans, and contributing to wider Home Office Technology Delivery capability and community.

UK residency and security requirements       

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years. 

However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of the last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected.