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MaxContact is named one of the UK's most thriving companies to work for

MaxContact, the Manchester-based customer engagement software provider, has been named one of the UK's most thriving companies to work for in the 2026 Culture 100 Awards, earning national recognition for its people-first culture.

The accolade places MaxContact among an elite group of 100 UK-based companies recognised for creating a workplace where employees can thrive and perform at their best.

Run by Maya, the Culture 100 awards are among the UK’s most rigorous workplace culture assessments. The programme celebrates organisations that set the standard for what a meaningful place to work looks like, recognising companies that demonstrate an exceptional commitment to employee wellbeing, engagement and development.

For the 2026 awards, more than 5,000 companies across 22 sectors were evaluated, with insights gathered from 20,000 employees to identify the UK's top 100 thriving workplaces.

MaxContact employs around 70 people and has grown steadily as demand for its cloud-based contact centre and engagement technology has increased. The recognition reflects MaxContact’s commitment to building an organisation that views its people as a genuine competitive advantage.  

Speaking of the award win, Hannah Holes, Head of People at MaxContact says, “Being recognised as a Culture 100 company means a great deal to us, because it's based on what our people actually think. We've been working hard to build an environment where expectations are high, accountability is clear, and people feel genuinely supported. This recognition tells us we're creating the kind of workplace experience we set out to build.”

Hannah’s words were echoed by MaxContact CEO Ben Booth, who says, “Building a high-performing culture isn't a side project for us. It's central to how we run the business. We believe that getting our people strategy right is what enables us to serve our customers well and grow sustainably. Being listed as one of the UK's most thriving companies to work for is something the whole team should be proud of.

For more information, visit maxcontact.com.

Explore jobs at MaxContact

Test Automation Engineer

We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment.Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them.Based in Manchester, we’re proud of our Northern roots and our reputation for combining cutting-edge tech with down-to-earth people, we have big ambitions and a clear sense of who we are.  Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you’ll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don’t stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You’ll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better.We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human-first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you’re ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business, MaxContact is a place where you can grow, make your mark, and shape the future of customer experience.

MaxContact
Mid-Level Software Engineer

We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment.Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them.Based in Manchester, we’re proud of our Northern roots and our reputation for combining cutting-edge tech with down-to-earth people, we have big ambitions and a clear sense of who we are.  Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you’ll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don’t stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You’ll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better.We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human-first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you’re ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business, MaxContact is a place where you can grow, make your mark, and shape the future of customer experience.

MaxContact
Senior Platform Engineer

We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment.Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them.Based in Manchester, we’re proud of our Northern roots and our reputation for combining cutting-edge tech with down-to-earth people, we have big ambitions and a clear sense of who we are.  Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you’ll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don’t stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You’ll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better.We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human-first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you’re ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business, MaxContact is a place where you can grow, make your mark, and shape the future of customer experience.

MaxContact

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