Content Designer Intellectual Property Office-HEO
Government Digital & Data -
Content Designer
Intellectual Property Office
Apply before 11:55 pm on Monday 2nd September 2024
Details
Reference number
365999
Salary
£34,210 - £43,926
Maximum salary amount includes Recruitment Retention Allowance and Technical Allowances of up to £8,238. Final salary package will be dependent on skills and experience.
Job grade
Higher Executive Officer
B3
Contract type
Permanent
Business area
IPO - Digital, Data and Technology Directorate
Type of role
Customer Insight
Digital
Information Technology
Project Delivery
Working pattern
Flexible working, Full-time, Part-time
Number of jobs available
1
Contents
Location
Newport
About the job
Job summary
Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job Description, Benefits and How to Apply sections have been emphasised
Job description
Overview of the Content Designer role
About this Role
We are looking for a content designer to join our fantastic community of content and interaction designers who are playing a vital role in supporting our digital transformation programme. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our Design in Government blog.
As a designer within the Intellectual Property Office you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles.
The role involves creating and improving content across the end-to-end journey of a service, to help create a seamless and consistent experience for our users. Our designers use plain English to make complex processes and guidance easy to understand. They help people get the information they need; in the way they need it.
You must be able to demonstrate sound judgment whilst providing accurate, expert and professional advice. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. We are looking for enthusiastic people who are committed to delivering change and providing excellent services for our customers. You will demonstrate leadership and collaborative working skills by building strong working relationships with stakeholders at all levels.
Person Specification
- Experience in writing plain English content that is accessible, usable and complies with writing styles and standards, such as the UK writing style.
- Knowledge of agile ways of working, and experience of working with user researchers, service and interaction designer and other user-centred design professions.
- Experience of working with senior stakeholders and ability to negotiate important design decisions.
- Comfortable in designing collaboratively and in the open and engaging with people in a variety of ways (for example, workshops or co-design activities).
- Experience of user-centred design methods and best practice.
- Experience of using analytics data and user research insights to inform content design decisions.
- Can work to tight deadlines and manage their workload across several projects.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.
The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Benefits
- Unlimited Pluralsight video learning access
- Access to Microsoft’s ESI training suite
- Pension: 28.97% employer contributions
- Hybrid working with no core hours
- Substantial support for career progression
- 25 days annual leave moving to 30 days in annual increments
- You will also get 8 days public leave and 1 day privilege leave
How to apply
Click the 'Apply now' button and complete the application form by uploading an anonymised copy of your current CV.
Your CV will be used to assess your suitability for the role therefore please ensure that you evidence the essential requirements listed in the person specification above.
For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.
Please note after the sift stage, candidates may be placed on hold due to a high volume of applications.
For further information around the Civil Service recruitment process, please visit our civil service careers page - IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
Person specification
For a thorough understanding of the role and general day to day duties, please refer to the attached Role Profile.
Alternatively, If you require job-specific information, please contact Dominic Read.
E-mail: dominic.read@ipo.gov.uk
Telephone: 01633 433189
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Content concepts and prototyping
- Strategic thinking (content design)
- User focus (content design)
- Agile working (content design)
- Strategic thinking (content design)
We only ask for evidence of these technical skills on your application form:
- Content concepts and prototyping
- Strategic thinking (content design)
- User focus (content design)
