Interaction Designer

Companies House

Apply before 11:55 pm on Sunday 1st September 2024

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Details

Reference number

364435

Salary

£33,081 - £35,108

Successful candidates will be offered the minimum of the pay scale, but in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies.

A Civil Service Pension with an average employer contribution of 27%

Job grade

Executive Officer

Band C(IT)

Contract type

Permanent

Business area

CH - Digital Services

Type of role

Digital
Other

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Cardiff, Wales, CF14 3UZ

About the job

Job summary

At Companies House, we have a well-established User-Centred Design team within our Digital and Technology directorate, which includes a team of interaction designers, service designers, content designers, user researchers and performance analysts. Our services are critical for the UK economy, and as an organisation we are committed to making them as user-friendly and accessible as possible. 

We’re looking for an Interaction Designer who is passionate about designing digital services that everyone can use. Collaboration and communication are key to being successful within this role. 

Services we have recently designed include:

• Register your company
• Apply to strike off and dissolve a company
• Advanced company search
• Register an overseas entity and tell us about its beneficial owners 

Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work.  We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.   

We can consider both full-time (37 hours per week) and part-time (minimum 30 hours per week) hours for this opportunity.  

We’re a friendly, sociable team who enjoy meeting up on a regular basis outside the work environment too. Watch this video to learn more about what it’s like to work in digital in Companies House.

To find out more about what a great place Companies House is to work visit Companies House

Job description

In this role, you will be expected to: 

• develop designs based on evidence of user needs and organisational priorities
• be trusted to make good decisions and can recognise when to ask for further guidance and support
• contribute to the development of design concepts
• be able to accept and act on constructive criticism of your work, and review other people’s work
• interpret evidence-based research and incorporate this into your work as part of an iterative design process
• co-design with other designers (interaction, content, and service) to create services which meet the needs of a diverse range of users, whilst also meeting business needs
• be comfortable presenting your designs as part of a collaborative feedback process
• build relationships across Companies House and government to focus on the needs of our users and to influence stakeholders  

Experience of the GOV.UK Design System, the GOV.UK Prototype Kit, and tools such as Figma, Mural (and similar) and HTML and CSS would be advantageous but training will be provided.  

Person specification

We're looking for the following experience and skills, which will be assessed at sift and at interview.  Please refer to the bullet points below (in addition to the behaviours) when writing your personal statement.  

We are looking for a proactive individual who will be an enthusiastic and motivated team player able to work in a fast-paced environment. 

We will provide training, if necessary, but we want the successful candidate to be able to display most of the following in their experience: 

• can make decisions to meet user needs in the context of government
• can listen to the needs of technical and business stakeholders and interpret them into design solutions
• can absorb large amounts of sometimes conflicting information and use it to produce simple designs
• can work to tight deadlines and manage their workload across several projects
• can design based on best practice, the needs of users and the needs of the business
• can manage stakeholders’ expectations and is flexible - being capable of proactive and reactive communication
• understands and works within the given constraints (including, but not limited to, technology, policy, regulatory, financial, and legal constraints), and challenges constraints that can be changed
• is aware of the importance of ensuring services are accessible to all 

About us

This is an exciting opportunity in the Digital and Data (DaT) directorate in Companies House, helping to design and deliver quality services to our users. We use agile methodologies and promote a culture of continuous improvement. You will have the chance to be at the forefront of digital transformation in government and help shape our services to meet the ever-changing demands of the UK's business landscape.  

Companies House plays a pivotal role in providing the environment that makes the UK a great place to do business.  As we introduce new services and re-engineer existing ones, our expectation is that improved and enhanced services will attract more customers, increasing our digital take-up rate. As a member of the team, the content designer will play a key role by working with stakeholders across the organisation to develop user-centred design concepts. 

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace

Benefits

Alongside your salary of £33,081, Companies House contributes £9,583 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. 

Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.  

We celebrate diversity... 

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. 

We are proud to be a disability confident leader.  Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk 

Where will you be working? 

You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage. The expectation for this role is 20% of your working week will be office based.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

In your application form we’d like you to:

1. Tell us about your employment history, including key responsibilities and achievements.
2. We’d like you to write a personal statement of 1250 words where you tell us about why you’d be great for this role – we'd like you to particularly include your experience and skills that match what we’ve asked for in the person specification.  Your personal statement should address the behaviours and the bullet points in the person specification.  

At sift candidates will be assessed against experience and the behaviours listed in the advert and are asked to supply work history/personal statement and reference any transferable skills using the job description for reference.  Your personal statement should highlight experience relevant to the experience listed in the person specification and the behaviours.  

At interview candidates will be assessed against the behaviours listed in the advert and we will use Success Profiles Behaviours and Strengths.

We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.

We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own.

What will the process look like?

• We’ll carry out a sift of applications and successful candidates at sift will be invited to interview, where we’ll explore your skills, experiences, the behaviours mentioned in the advert and your strengths.
• There may also be an activity as part of the interview process.

Read more information and guidance about Applying for Your New Job.   

Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and may include Strength based questions in the interview. 

Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. 

Companies House cannot offer Visa sponsorship to candidates through this campaign.  

Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.  

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (o