Digital Project Manager

Are you someone who would thrive collaborating on some of the largest digital transformations in Europe?

Do you want to help solve complex issues that impact some of our most vulnerable citizens?

If so, join us as a Digital Project Manager.

Digital Workplace is one of the largest and most digital transformation programmes in Europe.

The Digital Estates SPOC Team coordinate delivery of the full suite of Digital’s products into a range of BAU and Change initiated Estates projects. DWP has over 1,000 sites; the fitout of new, relocation of existing and decommission of old sites is a regular pipeline of work to ensure the department is ready for business.

You will be working closely with DWP Estates, Change, Business and Digital stakeholders to ensure requirements are fully articulated, easily understood and delivered to the tight timescales that allow Service Delivery colleagues to get into offices and deliver to citizens.

The team pride themselves on developing robust project plans, building effective relationships with stakeholders and delivering quality outcomes withing the agreed timescales. This is an environment where the management of risks, dependencies and change is critical to successful delivery.

Job description

• You will manage projects end-to-end, ensuring delivery by managing plans, risks, issues and dependencies with appropriate escalation where necessary, but maintaining ownership until they are resolved.

• You will build and manage stakeholder relationships across internal teams and suppliers, encouraging collaboration and the focus on the overall project outcomes.

• You will track and manage project progress, providing clear and accurate reporting while actively managing change and maintaining a focus on progress.

• You will take responsibility for your own learning and development, continuously improving knowledge and skills in principles, methods, and tools.

• You will communicate consistently across internal and external stakeholders, tailoring messages to ensure that it is right for the audience and consistent with broader project/digital messaging.

• You will manage supplier relationships at a working level, ensuring delivery to commitments, understanding the commercial implications of changes to project plans or approaches.

Responsibilities

The responsibilities are outlined in the job description above.

Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment. Our teams deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolving technology landscape. Our work is focused around the following 6 themes:

1. Delivering a digital workplace that improves the way we work. We provide the products and services to make our users' jobs easier, encourage greater collaboration and support flexibility in working patterns, locations and on devices of their choice – helping to drive forward DWP’s digital transformation.

2. Delivering high-quality and resilient IT services and support. We are embedding a Full Stack Service Model to integrate our IT operations and ensure our services meet existing and future network demand.

3. Building a world-class performance-focused user experience control centre. We have created an end-to-end, data-driven performance environment to measure our systems and ensure we keep the department functioning.

4. Exploiting and enhancing hybrid cloud services. We provide hybrid cloud services that balance on-premise and public cloud to offer true platform independence and optimum price performance.

5. Protecting and securing our services. We ensure our IT systems remain secure and available, resilient to natural and human-caused disaster – ensuring citizens always have access to our key services.

6. Developing our people, capability and skills. We have created a sustainable service by developing our people, bringing key skills in-house to DWP, giving our teams professional pathways to develop and opportunities to progress within Technology Services.

As we continue our journey to service excellence we have identified a number of opportunities to join our Technology Services team.

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